Frequently Asked Questions

To modify or delete an account group in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account Group then click on Modify.
Step 3: Choose the group and can modify it or can delete it press F8. The predefined and used group can not be deleted.
Note: Take backup of your data before making any changes.

The GST amount may be showing incorrect values in BUSY even after manually entering rates due to incorrect tax rate configuration or calculation errors. It is important to ensure that the tax rates are properly set up in the software and that the calculations are accurate. It is recommended to double-check the tax rate settings and review the calculations to identify any discrepancies.

Yes, you can change the price in item master even being used in voucher. To modify price in item master, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose item option then click on modify tab.
Step 3: Select the required item master and open in modify mode.
Step 4: Now, Update the price in item master and save it.

You should follow below steps to select service category instead of goods for an item:
Step 1: First take latest backup of your data.
Step 2: Then open relevant item master.
Step 3: Then press F3 on tax category option.
Step 4: Create the service tax category define then name and select type as service and specify the tax rate info.
Step 5: Save the configuration and us it in invoice.

If you are facing issues with updating item details then please follow the given steps
 Step 1 Go to administration option then master option.
 Step 2: Then select Item option and enter .
 Step 3: Then select the item from the list.
 Step 4: Now, the item master has been opened in modified mode.
 Step 5: update master details here then save.

To edit the item name in BUSY Accounting software, follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and select the item which you want to edit Item name.
Step 4: After opening it edit the item name and save the changes.
Note: Take backup of your data before making any changes.

To create an item for labour charges, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Item then Add.
Step 3: Enter name as Labour charges and unit should be NA and mention other details.
Step 4: In bottom you need to specify labour charges account under sale and purchase account then save.

You cannot modify E-way bill or E-invoice if you want to change the buyer's detail you need to cancel E-way bill and E-invoice
After cancelation follow the below mentioned Steps: 
Step 1: Go to Administration and then Masters
Step 2: Select the Account name
Step 3: Change the required details and save the changes
Step 4: Create a new invoice and then Generate E-way bill or E-invoice

To add opening balance of an account master in a new company, follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Masters and click on Account.
Step 3: Open account master from modify or list option and then enter the opening balance.
Step 4: After entering details save the account master by clicking on save button or using F2 shortcut Key.

To fix the gst rate in you can follow the steps 
 Step 1. Go to administration menu click 
 Step 2. Go to master click 
 Step 3. Go to item master click 
 Step 4. Click on modify 
 Step 5. Select relevant master click 
 Step 6. Fill tax category in tax category field 
 Step 7. Save the configuration.