Frequently Asked
Questions

Q: How do I calculate the weight of carats in milligrams?

If you want to configure Unit Conversion in BUSY Accounting Software, you can follow these steps: Step 1: Go to the Administration and click on Masters tab. Step 2: Select Unit Conversion and click on Add. Step 3: Now, Enter Main Unit, Sub Unit & Conversion Factor and save. Step 4: Add main unit as Carats and sub unit as a Milligrams and save the configuration.

Q: How do I find a customer's contact number in BUSY?

Here are the steps for checking contact details of party : Step 1: Go to Administration menu Step 2: Click on masters option Step 3: Then click on Account option Step 4: Then click on Modiy button Step 5: Then select party and open the party master in modfiy mode Step 6: here you can check contact details of particular party or account

Q: My imported items show invalid HSN, what should I do?

If your imported items are showing invalid HSN in BUSY follow the below mentioned steps: Step 1: Go to Transaction menu Step 2: Click on GST misc. utilities and then click on Validate HSN online Step 3: Load the HSN and validate all Step 4: If any HSN found invalid then Go to the party master and check the HSN and update there

Q: How to create party master in BUSY?

To create party master in BUSY by following below steps: Step1: Go to Administration menu and then click on masters option Step2: Then click on Account option and select Add option Step3: Here you are create a new party master with the required details of party name, group name, address and gst number and other details as per your requirement and then save the configuration

Q: I want to change the billing address and GST details for a customer in BUSY. What steps should I follow?

To change the billing address and GST details for a customer in BUSY, follow these steps: Step 1: Go to Administration. Step 2: Select Masters and then Account. Step 3: Click on Modify and choose the customer account master you want to update. Step 4: Open the customer account master, and within the details, change the billing address and GST details for a customer in BUSY.

Q: If there is a mistake in the purchase type or item master, what can be done to resolve the issue?

To update or correct the mistake in purchase type or item master, follow these steps: Step 1: Go to administration section then click on master menu Step 2: Choose the purchase type or item master as per requirement then click on modify tab. Step 3: Select the required master and open the same in modify mode. Step 4: Update the required details and save the master.

Q: How can I resolve the issue of certain customer details not being found when generating a bill in BUSY?

To resolve the issue of certain customer details not being found when generating a bill in BUSY, you can try the following steps: Step 1. Check if the customer details are correctly entered in the system. Step 2. Verify if the customer's information is up to date and accurate. Step 3. Ensure that there are no spelling errors or missing information in the customer's details

Q: What do I do if I have a problem with a specific item, such as incorrect GST calculation?

If you have a problem with a specific item, such as incorrect GST calculation in BUSY, you need to check these steps: Step 1: Go to administration menu then select masters option. Step 2: Select item option and click on modify. Step 3: Choose that item which has problem and after opening it check the tax category specified in it. If found wrong correct it.

Q: My supplier GST type is not set to regular in BUSY. How do I change it to regular?

To set your's supplier dealer type as registered in BUSY, you can follow these steps: Step 1: Go to Administration menu then click on Masters. Step 2: Select Account then Modify. Step 3: Select your supplier and after open it you can update the dealer type as registered and enter the GST number then save changes. Note: Take backup of your data before making any changes.

Q: The address and PIN code are missing in my debit note voucher. How can I add them?

If the address and pin code are missing in debit note voucher, you need to update the details of party, follow these steps: Step 1: Go to administration section then click on master menu Step 2: choose the account tab then select the required account master. Step 3: After select the master, update the address and pin code in party master and save the same.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I calculate the weight of carats in milligrams?

If you want to configure Unit Conversion in BUSY Accounting Software, you can follow these steps:
Step 1: Go to the Administration and click on Masters tab.
Step 2: Select Unit Conversion and click on Add.
Step 3: Now, Enter Main Unit, Sub Unit & Conversion Factor and save.
Step 4: Add main unit as Carats and sub unit as a Milligrams and save the configuration.

How do I find a customer's contact number in BUSY?

Here are the steps for checking contact details of party :
Step 1: Go to Administration menu 
Step 2: Click on masters option 
Step 3: Then click on Account option 
Step 4: Then click on Modiy button 
Step 5: Then select party and open the party master in modfiy mode 
Step 6: here you can check contact details of particular party or account

My imported items show invalid HSN, what should I do?

If your imported items are showing invalid HSN in BUSY follow the below mentioned steps: 
Step 1: Go to Transaction menu 
Step 2: Click on GST misc. utilities and then click on Validate HSN online 
Step 3: Load the HSN and validate all
Step 4: If any HSN found invalid then Go to the party master and check the HSN and update there

How to create party master in BUSY?

To create party master in BUSY by following below steps:
Step1: Go to Administration menu and then click on masters option
Step2: Then click on Account option and select Add option
Step3: Here you are create a new party master with the required details of party name, group name, address and gst number and other details as per your requirement and then save the configuration

I want to change the billing address and GST details for a customer in BUSY. What steps should I follow?

To change the billing address and GST details for a customer in BUSY, follow these steps:
Step 1: Go to Administration.
Step 2: Select Masters and then Account.
Step 3: Click on Modify and choose the customer account master you want to update.
Step 4: Open the customer account master, and within the details, change the billing address and GST details for a customer in BUSY.

If there is a mistake in the purchase type or item master, what can be done to resolve the issue?

To update or correct the mistake in purchase type or item master, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the purchase type or item master as per requirement then click on modify tab.
Step 3: Select the required master and open the same in modify mode.
Step 4: Update the required details and save the master.

How can I resolve the issue of certain customer details not being found when generating a bill in BUSY?

To resolve the issue of certain customer details not being found when generating a bill in BUSY, you can try the following steps:
Step 1. Check if the customer details are correctly entered in the system.
Step 2. Verify if the customer's information is up to date and accurate.
Step 3. Ensure that there are no spelling errors or missing information in the customer's details

What do I do if I have a problem with a specific item, such as incorrect GST calculation?

If you have a problem with a specific item, such as incorrect GST calculation in BUSY, you need to check these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select item option and click on modify.
Step 3: Choose that item which has problem and after opening it check the tax category specified in it. If found wrong correct it.

My supplier GST type is not set to regular in BUSY. How do I change it to regular?

To set your's supplier dealer type as registered in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account then Modify.
Step 3: Select your supplier and after open it you can update the dealer type as registered and enter the GST number then save changes.
Note: Take backup of your data before making any changes.

The address and PIN code are missing in my debit note voucher. How can I add them?

If the address and pin code are missing in debit note voucher, you need to update the details of party, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: choose the account tab then select the required account master.
Step 3: After select the master, update the address and pin code in party master and save the same.

Frequently AskedQuestions