Frequently Asked Questions

To add tax category for Custom,you can follow some steps: 
 Step 1: Go to Administration and then click on Master. 
 Step 2: Now click on Tax Category and click on Add option. 
 Step 3: Enter name for custom tax and type and then enter tax rate in GST Rate Info for IGST,CGST and SGST and Save the master.

There are two ways to mentioned the Pin code in the account masters: 
 1. Firstly you can mentioned the pin code in account masters mannually and the second one is 
 2. You can Validate the GSTIN and it can be picked automatically as per GSTIN details. 
 3. You can choose any option mentioned above as per your convinence.

if freight charges are valuedShowing negatives in the balance sheetSee the following steps:
Step 1: Go to Administration. Click on Accounts.
Step 2: Click on Modify, then select the account.
Step 3: Change Account Group to Expenses if you have a debit balance.
Step 4: If if credit balance, then select group is indirect income.
Step 5: Save the Master and Generate Report Issue will Solve

To add a new client in BUSY. If it gives an error message, you should check the below reason:
1. When you are adding the client, you should click F3 and then from Administration, select Masters, then select Account.
then select Modify, select the account, and check if all the necessary details have been entered or not. If it shows an error message,

To create a account whom you want to make payment , please follow below steps:
Step 1: Go to Administration menu and then selct masters tab.
Step 2: Click on the Account option and select add tab 
Step 3: and add all relavant details like name , account group, GSTIN, Address, Contact Details etc.
Step 4: Save all the information on click save button. 

This is possible due to bag unit not available in unit list.
For this you have to add unit and for add unit please follow below steps:
Step 1: Go to administration menu then go in master menu
Step 2: Then go in unit menu and click on add and add unit from bag name
step 3: Now you can mention bag in alternate unit.

To ensure that the contact number is saved correctly in BUSY, Please follow below steps:
Step 1: Go to Administration menu and then selct masters tab.
Step 2: Click on the Account option and select add tab 
Step 3: and add all relavant details like name , account group, GSTIN, Address, Contact Details etc.
Step 4: Save all the information on click save button. 

To make a new TDS bill sundry in BUSY, you can follow these steps:
Step 1: Go to administration section then click on master menu and select bill sundry tab.
Step 2: Choose add option then specify the tds bill sundry name, specify the bill sundry type, bill sundry nature etc.
Step 3: After made configuration in bill sundry master, you can save it.

If you cannot see an expense group in BUSY, please try these troubleshooting steps:
Step 1: Make sure that the expense group is not deactivated. You can check this by going to the Administration tab and click on Utilities.
Step 2: Run the Regenerate Master Help Files option from the Housekeeping menu. This will refresh the master data and help files of BUSY.

To change the group of account in account master from direct income group to indirect income group in BUSY, follow these steps:
Step 1: Go to administration section then click on master tab.
Step 2: Select account then click on modify option.
Step 3: Select the required master then change the account group from direct income to indirect income group and save the master.