Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i add items codes into their masters?

You can add your item's code in the alias field of item master. To know how to enter it follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item option then click on modify and select the item name.
Step 3: After opening it specify the code in alias field below the item name then save.

How to change units for items in BUSY?

You can Follow the steps for change unit of item:
Step 1: Go to Administration Menu
Step 2: Click on Masters
Step 3: Then click on Item master
Step 4: Then click on Modify option and open the item master then click on Check Unit Change and change the main unit
Step 5: Then save the changes by click on save button

How can I update my compound discount manually?

To update compound discount manually in BUSY Accounting software, follow the steps below:
Step 1: Go to Administration then Configuration
Step 2: Select Features and Options then Inventory
Step 3: Select Item Wise Discount Type as Compound Discount
Step 4: Go to Administration then masters
Step 5: Then select miscellaneous master then discount structure
Step 6: Select modify then select discount and modify

How to separate servicing sales by item group?

To separate servicing sales by item group, you can create a separate item group for services and assign the relevant service item to that group through item group of option of master from administration menu. This will allow you to track details and report on service sales separately from product sales through selecting item group option while open sale report.

How to add/edit addresses in Party Master?

To add or edit addresses in Party Master in BUSY, follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Click on Account option.
Step 3: Click on Modify if want to add or edit address in the existing master such as debtor/creditor.
Step 4: Then select the customer or vendor and add or edit address details then save master.

How to create Bank account in BUSY?

For manage and create new bank account in BUSY we need to follow these steps: 
Step 1:Open BUSY.
Step 2: Go to Administration.
Step 3: Go to masters.
Step 4: click on Account select Add mention name define group as bank account and right side mention Bank name Bank account no and IFSC code save master.

How to update party information in BUSY?

To update party information in BUSY you need to follow the below steps:
Step 1: Go to Administration menu and then submenu master and select account
Step 2: Then select modify option and then select the account master that you want to update
Step 3: After that update the required information such as name or address and select Save option to save changes.

I am unable to add GST number for an existing customer/party. How can I update and add GST number for a customer after creation?

To update GST number for any existing customer, follow the below steps:
Step 1. Go to Administration, then Master.
Step 2. Click on Account and select Modify.
Step 3. Choose the Party Name you want to update the GST Number for.
Step 4. Enter the GST Number as needed and save the changes in the master to apply them.

How do I set up a bill of material that deducts a fixed quantity of raw items in BUSY during production?

To create BOM (Bill of Material) in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Bill of Material and click on Add.
Step 3: Enter your BOM Name then finished product in the Item to Produced field.
Step 4: Enter items in the Raw Material consumed with their quantity, etc and save.

How do I properly set up tax categories for my items so that the tax amount is calculated correctly in invoices?

For Setup tax category in item master please follow these steps: 
1. Go in administration then Go in master
2. Then Go in item and click on modify select item
3. Then mention tax category and press alt+m on tax category
4. Check Tax rate of IGST,SGST and CGST and tax type service or goods
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