Frequently Asked Questions

To edit business details like gst number and address that print on the invoices in BUSY you can follow the steps 
Step1 from company menu edit company option put your business address and other details 
Step2 From GST VAT option put your business GST number 
Step3 If your party dont have address and gst details then open the sale voucher from list of sale invoice and modify the party master then put party address and its gst number and save 
Step4 then re save the voucher once and print

If stock become negative when you enter a job work you can avoid this by disallowing the negative stock entry in BUSY from warning alarms
Please follow given below steps to dont allow negative stock entry in BUSY:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Afterwards click on warning alarms tab
Step 4: Then select negative stock as dont allow 
Step 5: If you want to do same configuration for superuser untick the 'treat dont allow as warning only for superuser and save the configuration 

If you want to add a Port code, follow these steps: 
 Step 1: Go to the transaction menu and click on GST Miscellaneous Utilities. 
 Step 2: Then, click on Update Port Address Details and enter the port code. Note that the Port Code is always the last location in India. 
 Step 3: Then enter the invoice and select the sale type as export. When you save the voucher, an Export Shipping Bill detail popup window will appear. In that window, you will select the port code.

If you are getting junk characters and formatting issue when entering a long description,you can check these things:
 1:Description should be 40 character,
 2:You will need to check there should be no extra space.
 3:You will need to check special characters should not be mentioned.
 4:If you are copying and pasting a description from somewhere,that also creates junk.
 4:To avoid creating junk when copying and pasting, you should first paste the description into your notepad and then paste it on your BUSY. Dont do a direct copy and paste.

If you want to add Item group Follow these steps:
Step 1: To do this, go to Administration, then Masters, and then Item Group.
Step 2: Click on Add and enter the name of your Item Group.
Step 3: If you want to make it primary, press Y. If you want to tag it in another group, set it under the group and save.
Step 4: For Item Creation, go to Administration, then Masters, and then Item.
Step 5: Click on Add and enter the name of your item. Select the group and save.

You can use the item wise discount in the voucher which get apply in each item.
Pls follow the below steps.
Step 1: Click on Administration and then configuration
Step 2: Then voucher series configuration and select the required voucher type then series
Step 3: Then voucher configuration and enable the Item wise discount and save it.
Step 4: Then During Voucher Entry, Discount window will popup for each Item.
Step 5: Then enter the price and discount value in the window after that mention the voucher details and apply the tax then save it.

To add multiple bank accounts in BUSY you can follow these steps: 
 Step 1: Go to administration menu 
 Step 2: Then click on masters 
 Step 3: Then click on account 
 Step 4: Then click on add option 
 Step 5: Then you can specify the name of bank and select group as bank accounts 
 Step 6: Then you can specify the other details of bank then save 
 Step 6: Then repeat the same process and you can create multiple bank accounts in BUSY

BUSY has security features such as user authentication option and Bind data with specified HDD this security option help you to secure your data. bind company data with particular Hard Disks. By binding company with Hard Disks, you can work on that company only from the hard disks bound with it. If you try to login to company data from some other hard disk which is not bound to the company then it will give you a message that you cannot login to the company with current hard disk.

This issue may occur due to formatting differences between the custom columns and the A format in the reports. It is recommended to check and adjust the formatting settings to ensure compatibility between the two.to customize your own report then you need to contact to your authorized channel partner they will guide you process and cost for the same. If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Yes you can create the party master in BUSY by validating the GSTIN number of party
Follow these steps to create party master by validating GSTIN number of party:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on account
Step 3: Then click on add option
Step 4: Afterwards press the shortcut key F4 then specify the GSTIN number
Step 5: Then click on validate GSTIN button
Step 6: Then click on update back and quit 
Step 7: Then click on save button to save the account master