Frequently Asked Questions

To enable warning for due bills while entering invoice in BUSY, follow below steps:
Step 1: Go to administration menu and click on configuration submenu.
Step 2: Then click on warning alarms option and select due bills while invoicing option as warning only then save the configuration.
Step 3: After that if you select a party with due bills in the invoice, a message will pop up on your screen to let you know that the credit limit for this party has been surpassed when you try to save the invoice.

To set up the GSt details in BUSY, you may have to follow the below mentioned steps:
Step 1: Go to Administration then click on Configuration option.
Step 2: Select Feature and option then click on GST VAT tab.
Step 3: Check the option of enable GST VAT reporting.
Step 4: Configure it as per your requirement likr tax type, type of dealer etc.
Step 5: Add GST number and portal user name and save the configuration.
Step 6: Now you can enter the tax voucher and can view reports from display menu itself.

while loading report with full details mouse and software is frozen then you need to ensure that if your data is heavy or number of transaction is more, then it will be take time to load report or you need to login with super user id to load report faster that client system. also if you trying to generating report from client system and mouse and software is frozen then try to close BUSY through task manager select app and click on end task for close BUSY.

If report not showing proper and complete information then we can add custom column as per our requirement:
 Step 1: Open Report
 Step 2: Look for the Custom Column option at the top of the report. 
 Step 3: Click on the Custom Column option, and a dialog box or window will open. 
 Step 4: Define the names and content of the custom columns
 Step 5: After adding the custom columns, select field where you add information save your changes and apply them to the report.

If your item pricing gets stuck and does not update then please 
follow the given steps
Step 1: Go to administration menu then configuration then feature 
 options then inventory. 
Step 2: Then look for option enable date wise item pricing if this option 
 will be enabled then you could not change the price in the 
 item master.
Step 3: If you want to update then while saving item master you will 
 get a window of update date wise item price wherein you will
 update price.

To add or upload vendor details to your platform, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Account, then click on Add, and after this, press the F4 key.
Step 2: Put the GSTIN of the vendor and validate the GSTIN; it will show the vendor details. Then you can click on the update back and quit option to update the details of the master.
Step 3: After this, you can save the voucher by pressing F2 or the save key.

If some fields from your accounting voucher are not showing up in the report header,resolve the issue by following these simple steps:
 Step 1: Verify that the fields you want to include in the report header are available and present in the accounting voucher.
 Step 2: Review the configuration of your report from configuration menu and then coloumnar Reports . 
 Step 3: Check to the correct field mapping done in columnar report . 
 Step 4: Refer to the documentation or user manual from hepl menu.

If you not not update the basic company information like name address gst deatils during initial registration then follow the steps 
 Step1 open company and go to company menu click on edit company and fill the company name address and save 
 Step2 go to administration menu and click on configuration then click on feature option 
 select GST VAT option then enable GST VAT reporting select tax type as gst 
 Filling frequency as monthly or quarterly and fill the GSTIN number and save

To fix the BUSY warning for sale price lower than purchase price, you need to set the sale price higher than the purchase price.If you want to sale with less price than purchase price do not want this wanring then you can follow some steps:
Step 1: Go to the Administration and then click on Configuration
Step 2: Now click on Warning Alarms and then tick as No action for the option Minimum Sale Price and also untick option Treat Purc Price as MSP and save the configuration.

To create a transporter name in BUSY, follow these steps:
Step 1: Go to administration section then click on miscellaneous data entry
Step 2: Click on input transporters GSTIN and ID then Press F3 at transporter name grid.
Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window.
Step 4: Next, update the transport details and save the details.
Alternatively, you can create a new transporter by press F3 shortcut key at transport grid in transport window during voucher entry.