Frequently Asked Questions

To validate all the items HSN in BUSY, You can follow these steps : 
 Step 1: Go to Transactions and then click on GST Misc. utility. 
 Step 2: Then click on Validate HSN Online. 
 Step 3: Afterward, Select Single or Multiple HSN code. 
 Step 4: Now click on Load data button to load the all item with HSN code only.
 Step 5. Now click on select all located on bottom then click on validate online to validate the HSN online.

If you want to block one item for a specific voucher please follow these steps:
Step 1: Go to administration menu then click on utilities submenu
Step 2: Click on block account and item option
Step 3: Select master type as item and then select it as one or group of items as required
Step 4: Specify the name of master and select block master option as Y to block it
Step 5: Select voucher type for blocking as selected and select voucher such as sales and save it

To freeze the previous year data in BUSY then change the financial year from the f11 shortcut key.
Please follow the below steps.
Step 1: Click on Administration and sub menu Utilities
Step 2: Select Data freezing,The window will get open where it ask for freezing full of partial data. If you click on full then you need to mention the date till which you want to freeze it and If you click on partial then you can freeze it as per the voucher type and series.

If Your Unit is changeing in Printing Follow these Steps: 
 1.Go to the Administration Select Masters Then click on Unit. 
 2.Then click on 'Modify' and select the unit in which the printing issue appears. 
 3.Next, verify the print name because what you enter as the print name will be what gets printed. 
 4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

To enter pre-registration purchases in BUSY for a recently registered company, you can add the purchased quantity as the opening quantity in the Item Master and enter the bill amount as the opening balance in the Party Master (If the current financial year is your first financial year in a BUSY company) 
 Or you can create a new company in BUSY and then enter the last/previous purchase amount and quantity as the opening quantity and opening balance of a party 
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If dashboard not showing updated balance then you can follow some steps:
Step 1: Take backup of your concern company.
Step 2: Now open your company and click on House Keeping.
Step 3: Now click on Update Master Balance option.
If issue persist then you need to check User Dashboard Configuration.You can follow some steps to see configuration:
Step 1: Click on Administartion and then click on Configuration.
Step 2: Now click on User Dash Board Configuration and check user name configuration and enable option as per your requirement.

You can customize your dashboard in BUSY. for configuration follow the following Steps: 
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Click on User Dash Board configuration option 
Step 4: The User Dashboard Configuration window will appear. Select the username for which you want to configure the dashboard. 
Step 5: Select required option to be show on User Dash Board and Click Save to apply the configuration. Step 6: Re-login with the same user to view the updated dashboard.

If you want to maintain multiple units for your items in BUSY, follow these steps: 
 Step 1: Go to Administration, then select Configuration, and click on Features & Options. 
 Step 2: Click on Inventory enable Alternate Units of items and save the page. 
 Step 3: Go to Administration, select Masters then click on Items, and finally, click on Modify. 
 Step 4: Select the item set the Main Unit & Alternate Units and enter the Conversion Factor or Conversion Type.

BUSY does not provide a feature for setting up automatic rules and reminders for transactions. However, you can set reminders manually in the software or explore add-ons that may offer this feature.Further in BUSY you can set warning alarms while adding trnasactions to warn you during entries.For that follow these steps
Step 1 Open company and then go to administartion
Step 2 Now select configurations
Step 3 Then select warning alarms and here you can set warning while voucher entry in BUSY and save the window

The potential causes for being unable to save invoices in BUSY after making changes 
 Point1: User do not have right to save invoice after change and given right to the user by login admin user. 
 Point2: The data of that invoice date is freeze till that date, Unfreeze the data 
 Point3: Could be insufficient permissions, software glitches, or incorrect data entry. 
 Point4: The solutions could be to check and adjust permissions, update the software, or double-check the data entered.