Frequently Asked Questions

If you made some changes in item master but in old bills its not updated in that scenario you can follow below steps:
Step 1: Resave those vouchers
Step 2: If multiple vouchers are there kindly take a backup of your current data then go to the house keeping tab then click on regenerate dual vouchers option then run it

You can check the entries made on a particular date by using audit trail feature, their you can see creation date of entries to see report kindly follow the step 
Step1: Go to display 
Step2: Select the check list.
Step3: Click on audit trail view the report using the short date range, this can help you identify any problems.

BUSY handles special cases like imports, exports, and SEZ transactions for GST by providing specific features and options for these transactions. Users can select the appropriate transaction type and enter the necessary details to generate the required GST invoices and reports. Additionally, BUSY also provides tools for reconciling bank statements, importing and exporting data, and generating financial statements.

If shortcuts are not working then please follow the given steps
Step 1: Make sure all the key of your keboard are working.
Step 2: If keyboard is ok then make sure you are pressing right
 key.
Step 3: If still not working then go to display menu then look for
 option create shortcut at the bottom of the dropdown list.

If you have entered correct gstin in party master still showing inavlid,try to check
blank space in it or any junk charcter and also make sure if any digit or alphabet is missing or not and then enter manually gstin in party master and then validate.In case its status is inactive,suspended or cancelled instaed of invalid,then contact gst portal

If you want to specify the GST portal username in BUSY accounting software please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Select the features and options tab
Step 3: Then click on GST/VAT and then you can specify the GST portal username
Step 4: Then click on save button to save the changes

Yes, it is possible to configure the user dashboard in the BUSY.
To configure user dashboard in BUSY, follow these steps:
Step 1: Go to Administration tab and click on Configuration option.
Step 2: Select User Dash Board Configuration tab.
Step 3: Choose user name and enable options as required.
Step 4: Now, go to Display tab and click on my Dashboard report.

In BUSY, data freezing can be done either for full data or partial data. By full freezing of data we mean that no modification can be made in any of the masters/vouchers entered before the freezing date. By partial freezing we mean that no modification can be made in those masters/vouchers for which the data has been freezed.

Yes, you can block item master in BUSY by follow these steps:
Step1: Take the latest backup of your data.
Step 2: Go to administration section then click on utilities
Step 3: Click on block account/item then select item in master type, Sepcify item master, Set y to block master.
Step 4: Next, select voucher type for blocking then click on save.

If you want to create unit named box in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on unit button
Step 4: Then click on add button
Step 5: Then specify the unit name as box and and then specify the UQC code as same as name of unit