Frequently Asked Questions

If you have made changes in voucher and still it is unchanged or not updated,it maybe due to incomplete voucher configurations.If you have made changes in voucher or its configuration,save the changes and also load or reopen voucher again to see the changes you are looking for

In BUSY account name character limit is 40 and print name is 60.
To fix full name of account master you need to follow these steps:
Step 1: Go to Administration.
Step 2: Click on Account.
Step 3: Open account in modify mode and mention in print name of account name.

To Revalidate all GSTin no flow the below Step
Step:1 Login the Company
Step:2 Go to Transactions GST Misc. Utilities Validate GSTIN Online Select Multiple GSTIN Tab 
Step:3 in Show GSTIN Tab Select All then Click on Load data Select Select All option then Click on Validate Online 

To edit the customer details in BUSY follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters option 
Step 3: Then click on account option
Step 4: Then open the account from modify or list option
Step 5: Then edit the customer details and save it

If the full vehicle number is not showing correctly in BUSY, it could be due to a following of reasons:
Step 1: Check the vehicle number field length in BUSY. 
Step 2 : Check for the data entry mistake 
Step 3 : Update Latest vesion of BUSY .

Yes, you can increase the entry grid in accounting vouchers by follow these steps:
Step 1: Go to administration section then click on configuration section.
Step 2: Choose maximum entries in voucher then specify the number of grid in maximum entries column for accounts entries and save the configuration.

For creation of tax category please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Tax Category
Step 4:- Add, enter details such as tax category name type CGST, SGST and IGST rate then save. 
Step 5:- Mention tax category in item master for proper tax calculation

If you are unable to see the GST invoice option, follow these steps:
 1.Go to Administration, then select Configuration.
 2.Click on Features & Options.
 3.Next, click on GST/VAT and enable the GST/VAT Reporting option.
 4.Save your changes.
 5.Now, you can enter GST invoices when entering the transaction.

To restore the correct display setting you need to follow the steps
Step1 go to windows display 
Step2 right click on blank portion and click on display setting 
Step3 Make scale and layout 100 and display resolution as 1366 x 768
Step4 then click on keep changes 

You can change the item unit by following these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: After that click on item and open the item from modify or list
Step 3: Then change the unit from its field and save the master.