Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
Add transporter information to invoice after generation in BUSY. What to do?
To add transporter information to an invoice after generation in BUSY, reopen the voucher, make the necessary changes, and then save it again. The transport details window will appear, allowing you to add the transporter information accordingly.
How can I prevent to post entry with negative stock in BUSY?
To prevent voucher entry for negative stock in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose warning alarm then select do not allow for negative stock and save the configuration.
How can I create accounts (ledger, customer, supplier etc) in BUSY?
Please follow below mention steps for creation of accounts:- Click On
Step 1:- Administration Tab,
Step 2:- Masters,
Step 3:- Account,
Step 4:- Add, In group define Sundry Debtor, Creditor
enter details as required name, address, GST No., Pan no., etc
How can I check the custom validation option in BUSY?
To check the custom validation option in BUSY, follow these steps:
Step 1: Go to administration section then click on utlities.
Step 2: Choose Customization then select custom validation.
Step 3: Here, you can restore, delete or backup custom validation.
How do I delete pending e-mail alerts in BUSY?
To delete the pending emails alerts in BUSY,then follow the below steps.
Step 1: Click on Administration
Step 2: Then Utilities
Step 3: Then Offline Email/SMS
Step 4: Here shows the pending emails then click on delete option and save it.
Is there error alert functionality built into BUSY?
Yes, BUSY has a warning alarm feature which gives you warning if something is not up to date. It also gives you error message while performing any specific tasks such as e invoice, e way bill generation.
Negative stock is allowed in BUSY but I'm still getting errors. How do I allow negative stock with no errors?
To allow the negative stock in BUSY, follow these steps:
Step 1: Go to administration and then click on configuration tab
Step 2: Select warning option and configure for No Actions for Negative stock and save the configurations
What do I need to do to enable e-way bill generation in BUSY for my invoices?
If you Want To Generate E-Way Bill Through BUSY Then its Compulasry To enable e-way bill generation. Once enabled, you will get an option to generate e-way bill and e-invoice after saving the voucher in BUSY.
Why is the PAN number not showing up when I add it from a custom column?
Here are some common possibilities and troubleshooting steps:
Step 1: Check the data tyep eof custom coloumn configuration.
Step 2 : Correct field tag for PAN number.
Step 3 : Check the field length
Step 4: Reload the report
What is the shortcut key to validate items hsn code in BUSY?
There is no specific shortcut key to validate item hsn code but if you want you can validate hsn code in bulk from validate hsn online option under gst miscellaneous utilities that appears in transactions menu