Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

Changing default PDF reader software associated with BUSY. How to do it?

To change the default PDF reader software associated with BUSY, right-click on a PDF file and select "Properties". Then, click on "Change" and select the desired PDF reader software, such as Adobe Reader or Google Chrome.

How to enter business place and PIN code for e-invoicing in BUSY?

To enter Station and Pincode in BUSY, Follow these Steps: 
Step 1: Go to Administration menu.
Step 2: Then click on Master.
Step 3: Then select Account Master and enter station and pincode accordingly.

Why is GST is not calculated below the amount of Rs. 14500?

If GST is not calculated below the amount of RS. 14500 there could be a possibility that you are using the change the tax rate on the basis of price  option available in tax category.

Where is the option to tag master series groups in BUSY?

This Master appears in Masters menu only if you have enabled the Enable Master Series Group Tagging feature in the 
Step 1: Administration
Step 2: Configuration
Step 3: Features / Options
Step 4: Enterprise Feature tab.

How do I restrict negative stock during voucher entry?

To restrict the negative stock for voucher entry, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose warning alarm then select do not allow for negative stock and save the configuration.

Can I run the software on a pen drive?

It is not recommended to run the BUSY directly from a pen drive as it may cause data corruption or loss. However, you can use a pen drive to store backups or transfer data between systems.

Can I get warning for negative stock

Yes you can get warning for negative stock for enable warning of negative stock follow these steps:
1. Go in administration then go in configuration
2. Then go in warning alarms then enable warning for negative stock

It looks like some settings I configured in BUSY got deleted or removed. Is it possible someone else removed them? How can I restore them?

If you have made changes in data configuration or deleted anything, the process cannot be undone. However, you can restore the old backup before making any changes or correct the details to their previous state.

How to generate a BC invoice when the option is not visible in the BUSY form?

There is no separate option available for B2C,If your party is unregistered or does not have a GST number and any transaction you make with this Party will automatically be considered as a B2C invoice.

Does the font size adjust automatically based on length of item name in BUSY?

No, the font size adjusts automatically based on the length of the item name in BUSY as you can only mention upto 40 characters in Item name and upto 60 characters in item print name.