Frequently Asked
Questions

Q: I need to change the customer name on an invoice. How can I edit the customer details?

To change the customer name on an invoice in BUSY, you can edit the customer details by opening the invoice and manually updating the customer name field.

Q: Can I enter a GST number in the party ledger if my type of dealer is uregistered?

You can only enter a GST number in the party ledger if your type of dealer is selected as registered,government body,UIN holder and composition in BUSY software.

Q: The alphabetical party list is not working in some reports. How to fix this?

When alphabetical party list is not working in some reports you need to double click on name or account in heading. It will automatically sort by alphabetically.

Q: What do the shortcut keys ALT+L and ALT+K do in BUSY?

The shortcut key ALT+L is used to open a ledger account and ALT+K shortcut used for lock BUSY while working in BUSY you can lock BUSY screen.

Q: How to locate a hardware configuration in BUSY?

To locate a hardware configuration in BUSY follow below steps: Step 1: Go to administration menu then select configuration option. Step 2: Then under configuration select hardware configuration option.

Q: How can I pick up rates for my items automatically in BUSY?

For picking rate from items automatically enter sale purchase rate in item master and enable option from pricing mode "pick from item master" from Inventory Module

Q: Can we Enter GST no Of party While Creating E-Invoice?

Yes You can Enter GST NO while creating E invoice. You need to Click on Party and press Alt M Mention GST No and save.

Q: How can i print correct company name in ledger report?

To print correct name in ledger you need to open your account in modify mode mention correct name check in preview then give command of print.

Q: Do I need to check all voucher individually after increasing the maximum entries or is there a way to reload all at once after increasing the limit?

No, there is no need to check all each voucher individually after increasing the maximum entries.Maximum entries will be increase automatically after once increase from configuration.

Q: I'm trying to print checks in BUSY but they aren't aligning properly. How can I fix the check template?

If your check print is not aligning properly you can fix it by adjusting its top ,left margin and by adjusting its height and width etc

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need to change the customer name on an invoice. How can I edit the customer details?

To change the customer name on an invoice in BUSY, you can edit the customer details by opening the invoice and manually updating the customer name field.

Can I enter a GST number in the party ledger if my type of dealer is uregistered?

You can only enter a GST number in the party ledger if your type of dealer is selected as registered,government body,UIN holder and composition in BUSY software.

The alphabetical party list is not working in some reports. How to fix this?

When alphabetical party list is not working in some reports you need to double click on name or account in heading. It will automatically sort by alphabetically.

What do the shortcut keys ALT+L and ALT+K do in BUSY?

The shortcut key ALT+L is used to open a ledger account and ALT+K shortcut used for lock BUSY while working in BUSY you can lock BUSY screen.

How to locate a hardware configuration in BUSY?

To locate a hardware configuration in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then under configuration select hardware configuration option.

How can I pick up rates for my items automatically in BUSY?

For picking rate from items automatically enter sale purchase rate in item master and enable option from pricing mode "pick from item master" from Inventory Module

Can we Enter GST no Of party While Creating E-Invoice?

Yes You can Enter GST NO while creating E invoice. You need to Click on Party and press Alt M 
 Mention GST No and save.

How can i print correct company name in ledger report?

To print correct name in ledger you need to open your account in modify mode mention correct name check in preview then give command of print.

Do I need to check all voucher individually after increasing the maximum entries or is there a way to reload all at once after increasing the limit?

No, there is no need to check all each voucher individually after increasing the maximum entries.Maximum entries will be increase automatically after once increase from configuration.

I'm trying to print checks in BUSY but they aren't aligning properly. How can I fix the check template?

If your check print is not aligning properly you can fix it by adjusting its top ,left margin and by adjusting its height and width etc

Frequently AskedQuestions