Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can I set up multiple user accounts with different permissions in BUSY?
To set up multiple Users with different permissions in BUSY, you need to follow these steps:
Step 1: Go to the Administration tab.
Step 2: Click on Users option and click on the Add button.
Step 3: Type the User Name, Password and Recheck Password for the new user.
Step 4: Assign the rights and permissions for the new user according to your needs and preferences.
Step 5: Click on the Save button to create the new user.
The accounting software is not allowing me to open certain files or reports. Why am I getting "permission denied" errors?
If you are getting the permission error for certain option in BUSY that means you have logged in the company with subuser, having limited rights.
To provide the rights to sub user, follow these steps:
Step 1: Login the company with admin user credentials.
Step 2: Go to amdinistration then click on user option
Step 3: Select the modify option and access the user in modify mode.
Step 4: Provide the necessary rights and save the configuration.
How can I get the user ID for the BUSY portal if I don't already have one?
To Create User id you can follow some steps:
Step 1: Go to Administration and click on User Option.
Step 2: Now click on Modify and enable User Authentication Required option.
Step 3: Now Enter User name and password and you can enable Other options as per requirement.
Step 4: Now click on Save option and close your company and you could able to login your company by specified user name and password.
How do I add or remove users in BUSY? How to assign roles and permissions?
To add user go to:
Step 1 :CLick on administration
Step 2 : Users
Step 3 : Add
In terms of access, different users can be assigned different access rights in BUSY. Some of the access rights that can be given to users include the ability to view, modify, delete, cancel, and list various functions and modules within the software. The specific access rights can be configured and assigned to each user based on their role and responsibilities within the organization.
My access to the system seems limited. How can I get full admin access?
To get the full admin access in BUSY then follow the steps.
Step 1: Login company with Super user.
Step 2: Then Go to administration and click on Users option.
Step 3: Then click on modify button and select the user which have limited access.
Step 4: Then provide user rights as per your need and click on save button to save the configuration.
Step 5. Now relogin to the company using the credentials of the users for whom you made changes.
Why is my invoice not getting printed even though the invoice has been saved?
If your invoice is not getting printer even though the invoice has been save is due to user rights limitation. If you want that user can print invoice also, you need to follow these steps :
Step 1 : Click on administration then users click on modify mode and select user whom can print the voucher
Step 2 : Now go to user controls and enable option as Y allow printing of vouchers and then click on save button.
How do I give user permissions and access rights to folders in BUSY?
To give user permission in BUSY then follow the steps given below:
Step 1: Go to Administration Menu
Step 2: Click on users option
Step 3: Then click on Modify option
Step 4: Then select particular Sub User for which you want to give rights then open it
Step 5: here you can give rights to user by enabling or disabling the given options
Step 6: Then save the configurations by click on save button
How do I manage multiple users and set user permissions in BUSY?
To Add Users and set permission in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on "Users" option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
How to create multiple users and set permissions in BUSY?
To Add Users and set permission in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on "Users" option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
How do I check my password as the admin user?
To check your password as the admin user, you need to log in with your admin user ID and password
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.