Frequently Asked Questions

Make sure you are using BUSY latest release and you have rights for report . To check rights follow the steps below:
Step 1: Login company with super user
Step 2: Go to administration then user and select modify 
Step 3: Select your user and go to menu rights 
Step 4: Below display option tick all the reports you want to see and save
Step 5: Now open company with your user and check report

If users have only viewing rights in BUSY. In this case that user only can view the bills or invoice and he cannot modify the bills. To need modify rights, you need to follow these steps :
Step 1 : Click on administration then users
Step 2 : Click on modify mode and modify user
Step 3 : Go to menu rights go to transactions then select voucher type and click on modify and save.

To modify user access and restrict certain features in BUSY, you can follow the steps below:
Step 1: Go to administration menu then select users option.
Step 2: Click on the modify option to open the specific user profile that needs access and restrictions adjustments.
Step 3: Within the user tab, you can find the menu rights option under the Rights side menu button, where you can adjust user access or restrict features as needed.

If you are not able to access some feature that means these features are not available in your current BUSY Model. If you still wants to check the functioning of features. Change BUSY model from Company Tab and check features in demo mode. If features are required to run your Business smooth. Upgrade your model.
 For upgration in BUSY model please contact to our authorized dealer. It will done on chargeable basis

If you are unable to modify ay master or voucher in BUSY that means you have logged in the company with subuser, having limited rights.
To provide the rights to sub user, follow these steps:
Step 1: Login the company with admin user credentials.
Step 2: Go to amdinistration then click on user option
Step 3: Select the modify option and access the user in modify mode.
Step 4: Provide the necessary rights and save the configuration.

No, it is not compulsary to set a password for BUSY company.
Step 1 : When you create a new company in BUSY it will show user authentication required keep it as N No.
Step 2 : If using existing company then go to administration then users click on modify select super user make user authentication required keep it as N No. 
Step 3 : Note in this case no users will be created.

Yes, you can set up user permissions and access levels in BUSY software.
for configure it please follow the below steps:
Step 1: Go to administration
Step 2: User and the click on add
Step 3: Enter user name and password for company access 
Step 4: then you can give permissions to thier user as per your requirement then when user will login then they will get only limit permission which which is given through you.

There could be several reasons why emails aren't being sent from sub-user accounts in BUSY. Some possible reasons could include incorrect email settings, issues with the email server or provider, or restrictions on the sub-user accounts that prevent them from sending emails. It is recommended to check the email settings, verify the email server or provider, and review the permissions and restrictions on the sub-user accounts to troubleshoot and resolve the issue.

To manage users and security settings in BUSY follow the steps 
1 open BUSY company with admin user id 
2 go to administration menu and click to users
3 select add to create new user and modify to make changes on it 
4 then go to the user rights option mentioned in user and change or restrict accordingly 
5 then save the setting and open company with the user to see the effect

If An error message stating, "You don't have authority to take a backup of the company.If you wants to give right to other users for take backup. Kindly follow the following Steps. 
 Step 1: Go to Administration Menu and click on users. 
 Step 2: click on modify user which you wants to give right of backup taking. 
 Step 3: Click Yes to Allow Data Backup option and save.