Frequently Asked Questions

To add new user with the same rights as an exisiting user, you need to follow these steps :
Step 1 : Click on administration then users
Step 2 : Click on modify mode and open existing user then press default shortcut functional key F12 and click on duplicate master.
Step 3 : Now change the new user name and password, it will create new user with same rights as an existing user.

If BUSY is not showing for enter login credential in company it means that user is not created yet but need to follow some steps for creation and these are:
Step 1: Go to the Administration menu and then click on User option.
Step 2: Now click on Modify option and enable User Authentication Required option and other option as per your requirement.
Step 3: Now close company and login it with user.

user roles and permissions in the BUSY , please follow steps : 
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.

You can follow these steps to change the user permissions in BUSY:
Step 1: Log in to your company from Super or Admin user.
Step 2: Then, Go to the Administration menu and select Users.
Step 3: Select Modify and choose the user for which permission you want to change.
Step 4: Set the permissions as per your requirements and save the changes.
Note: Make sure you back up your data before making any changes.

Add user and set hierarchy level , please follow steps : 
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.

If you are using a single user license for BUSY Accounitng Software,you cannot use BUSY in license mode on another system, but you can create multiple users in your company,you can follow these steps:
 Step 1:Go to Administration menu,
 Step 2:Click users,
 Step 3:Then here you can Add a multiple sub user and Provide the rights to the user so that they can perform various transactions in your company.

If you are not able to perform certain task in BUSY Accounting software, it could be because your user do not have the necessary rights . To give rights follow the steps below:
Step 1: Login company with main user 
Step 2: Go to admiistration then user
Step 3: Now click on modify and mention user name
Step 4: Go to menu rights option and tick option as per required and save

getting errors when trying to do backdated entries in BUSY to allow backdated entries follow these steps
1. go to the users under administration option 
2. select particular user to modify 
3. there is option called restrict back date entries
4. enabled that option and select voucher type , series and back day's Allowed then save the configuration 
5. after that relogin with user id and then entered back dated entry.

If you want to add new employees and setup their profiles then please follow 
 the given steps
 Step 1: Go to administration menu.
 Step 2: Then users then add then enter the user name and password.
 Step 3: Set the right for the user by enabling and disabling the various option.
 Step 4: Then save and now log in with the new user which you have created.

There could be potential causes for not being able to see certain menus or options in the BUSY app.
 Step 1 : It could be due to a software glitch
 Step 2 : Outdated version of the app.
 Step 3 : Incorrect user access settings. 
 Step 4 : To resolve this, you can try restarting the software, updating to the latest version, or checking your access level settings.