Frequently Asked Questions

if Sale Invoice Option not Found See the Flowing Step
Step:1 Login the BUSY Super User
Step :2 Go to User Administration Users Modify Select the User 
Step :3 in User Modify mode find the right Side Transcatin option Enable Sale Right and click on save
Step :4 then Relogin Company

To enable all menu options in BUSY You need to 
follow the steps 
Step1 open company with admin user 
Step2 Go to Administration and click on user 
Step3 select the user in which you want to allow all access
Step4 Go to menu rights option and allow all access

Yes, you need permissions to make changes to the BUSY. To obtain permissions, you need to follow these steps :
Step 1 : Go to Administration then Users then BUSY Users 
Step 2 : Click on Modify user option and now can check user rights and modify them accordingly.

Yes,you can change the user name and ID but you need to follow some steps:
Step 1: Go to the administration and then click on User option.
Step 2: Now click on Modify option and select the  User required.
Step 3: Now change user name and password and save it.

If you are having trouble connecting to logging to BUSY you should follow the steps 
1 ensure the login credential you are providing is ok
2 make sure your internet connection is stable and running properly if you are using 
BUSY online 
3 Restart your system and relogin again

Audit trail option have to be enabled on user level also. To set this configuration please follow below steps:
Step 1: Go to the Administration menu
Step 2: Select users
Step 3: Open user in modify mode
Step 4: Enable option for Maintain Audit trail by specify (Y)
Step 5: Save the configuration

If you want to create multiple user then please follow the given steps
Step 1: Go to administration menu then user.
Step 2: Then add user and enter the name and password and check other
 option and save. 
Step 3: You can create multiple user in the same way. 

To enable option in sub user in BUSY, follow these steps:
Step 1: Login the company with super user login credentials.
Step 2: Go to administration section then click on user tab.
Step 3: Select modify tab then select required user.
Step 4: Now, enable options required in user then save

If Unable to Access Print Option Check Flow Step
Step : 1 Login The Company Admin User 
Step :2 Go to Administration Users BUSY Users Modify Select User Name then Click on ok
Step :3 Go to Transaction Sale Modify Option Check the Option then Try to Re Print

If you unable to BUSY services like order, in that case :
Step 1 : login your company with super user
Step 2 : select the user login before
Step 3 : check order rights
Step 4 : give order rigts and save
Step 5 : login with super user and check