Frequently Asked Questions

To create username and password for a company, you need to follow these steps :
Step 1 : Open BUSY company with super user or admin user.
Step 2 : Click on administration then users
Step 3 : Click on add user and create username and password for a company

The menu options or features may not be visible in your BUSY due 
to the following reasons 
1 the BUSY model and version you are using is not have the features 
2 from which login user you are using BUSY it dont have the rights to 
show

To enable option in sub user in BUSY, follow these steps:
Step 1: Login the company with super user login credentials.
Step 2: Go to administration section then click on user tab.
Step 3: Select modify tab then select required user.
Step 4: Now, enable options required in user then save

Yes, you can change your username of the company in BUSY Accounting software.
Step 1: Login the company with super username and password.
Step 2: Go to administration section then click on user.
Step 3: Click on modify and select the user.
Step 4: Edit user name then save the changes.

To provide view-only permission to your accountant in BUSY, follow these steps:
1. Go to Administration and create a User Account.
2. Navigate to the Users menu and then BUSY Users.
3. Add a new user and enable only the view permission for that account.
4. Save the configuration and check.

If you are not able to add or update vendor or customer information in BUSY, then might be you have logged in your company from a sub user who doesn't have to do the same. To fix this login your company from the admin or super user.

To log into the BUSY portal and validate your credentials, you need to enter your username and password on the login page. Once you have entered the correct credentials, click on the "Login" button. If your credentials are valid, you will be successfully logged into the BUSY.

To assign a voucher series to a specific user in BUSY Accounting software, follow these steps: 
Step 1: Go to Administration 
Step 2: Click on Users 
Step 3: Add a new user and specify their username and password 
Step 4: Assign the voucher series group and save

Yes, there is a way to generate a report showing pending sales orders in BUSY for that, you need to follow these steps :
Step 1 : Go to display then order processing.
Step 2 : Pending orders and check sales order - item wise or party wise report.

To update your username and other user details in BUSY, you need to follow these steps :
Step 1 : Go to the Administration  and select Users.
Step 2 : Click on Modify and enter your username. From there, you can update your username and other user details.