Frequently Asked Questions

Reasons for not showing certain options in BUSY.
 1. If use are logged in with sub user and you do not have the permission to view certain featuer.
 2. If use are using lower model of BUSY like basic their would be certain feature which you cannot access.

If you are getting popup for Email saved successfully then follow these steps:
Step 1: Go to administration then click on user tab
Step 2: Select the modify option then access the relevant user 
Step 3: Now, Specify N to disable Always send email/SMS/notification in offline mode and save the configuration.

Follow below steps if you are unable to view your previous sales quotations or purchase invoices in BUSY:
Step 1: Login company with super user.
Step 2: Then go in administration.
Step 3: Select user option.
Step 4: Check user rights configurations.
Step 5: If still not showing then restore previous backup if have.

To access the main user/super user in BUSY, you need to log in with the super user ID and password. If you don't have it, you will need to reset it. Once logged in as the super user, you can access all user options, including the main user/super user.

You don't see the option to click and view the journal entry, because of you dont have that User rights, so you need to contact the person who own the super user login id for giving you rights, to see the option of click and view the journal entry.

For Disable notification of offline messages please follow these steps: 
 1. Go in Administration then go in user 
 2. Then Go in modify and select user 
 3. Then disable Always send Email/SMS/Notification in offline mode 
 4. Then Disable Prompt to send pending Offline and save

To restrict users from modify voucher  follow the steps below:
Step 1: Login company with main user 
Step 2: Go to admiistration then user
Step 3: Now click on modify and mention user name
Step 4: Go to menu rights option and untick  modify option from every voucher and save

Once you log in as a super user in BUSY, you have the option to view consolidated data summaries that encompass information from all branches, customize access and permissions for users by tagging them to specific branches, and modify user roles and permissions.You can add custom column in reports.

If save option not show in voucher follow these steps:
step 1: Check if your company login with sub user and modify right not allow in user.
step 2: If you are using voucher approval and voucher is approved by super user then also not show save option in sub user.

You can contact BUSY for password reset by using any of the following methods:
Method 1: Call our support helpline number at 8282828282 or 011 40964096 and talk to our support representatives.
Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible.