Frequently Asked Questions

No, it is not necessary to set a super username in BUSY. if If you want, you can also disable the option of user authentication required So, that while logging into the company, BUSY does not ask you for username and password.

If you want to give some admin rights to user or some not so you can do as follows:
Step 1: Go in Administration.
Step 2: Then select modify option then select user.
Step 3: Then you can give rights according & then check.

First : Check once you are login with Admin user or Sub user.
 Second : If if Admin user specified some restrictions regarding modification in Tax category master, So BUSY will not allow to save changes in Tax codes and categories.

If the features and options menu not showing under the configuration the might you logged in your company from a sub user which does not have rights to access this. In that case you need to login from the admin user.

If you are unable to save changes in transaction or account details then check the possible reason:
1. If you have logged in the company with sub user and do not have rights for modification.
2. If You have freezed the company data.

If you are not able to edit the any standard reports in BUSY then its means that you dont have rights to do that. Either open the company from the admin user or can give access rights to the sub user.

To create user with restriction in BUSY, follow these steps:
Step 1: Go to administration section then click on user tab.
Step 2: Select add tab then Specify the user name, password.
Step 3: Afterward, Provide rights as per need and save the master.

Check sub user right and follow these steps for check user right.
1. Open company from super user
2. Then go in Administration then go in user
3. Then click on modiFinancial Year and select user 
4. Allow Email of Reporting yes and save

To switch between logging in as a sub-user and the main user, you have to log out the other user. Users can switch between accounts using the shortcut key Alt + U. Switching between users does not impact invoice generation.

To create a password of your company,steps should be follow: 
step 1. Go to adminstration menu. 
Step 2. select user menu. 
step 3. Click on modify user and select users 
Step 4. Then enter password of user and then save.