Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
What should I do if I am unable to add or modify details for a particular field in BUSY?
If you are not able to add or modify details in any particular field in BUSY, then migh you do not have proper rights to do the same. So once login your company with admin or super user and check.
I am not able to add or modify parties in BUSY, what could be the reason?
Reasons for not showing the certain features in BUSY.
1. User rights:If you are logged in with the sub user and you do not have rights to view certain features in that case some feature would not be visible to you.
Can you guide me on how to change the password for my company in the software?
To change password you need to follow steps:
Step 1: Go to the administration and then click on User option.
Step 2: Now click on Modify option and select the User required to change password.
Step 3: Now password and save it.
When I Open BUSY show notification of some peding mail how can I stop this?
For close notification of pending mail follow these steps:
step 1: Go in administration then go in user
step 2: Open user in modify and always send email/sms/notification in offline mode No
step 3: Prompt to send pending offline No and save .
I want to delete user id of one user how can i do this
For delete user name please follow these steps:
1. Open company from super user
2. Then Go in administration
3. Then Go in user and go in modify
4. open selected user which you want to delete click on delete on top option
Is there a way to check if I am logged in as a superuser?
Yes,you can check it by opening the company then go to administration and users.In the user if you are able to see the add,modify and list option it means the company from which user has open is a super user.
What's the process to switch between main and secondary user accounts in BUSY?
To switch between the main and secondary user accounts in BUSY, you need to log out of the current user account and then log in using the credentials of the desired user account.Use shortcut key ALT +U to switch User.
Can the administrator see the starting financial year for my BUSY company ?
Yes, the administrator or main super user can see the starting financial year for your BUSY company in BUSY, by going to :
Step 1 : Go to company menu then edit company
Step 2 : Check starting or beginning financial year.
How do I provide access rights to different users?
Through given instructions you can provide access right to dfferent users:
1: Open company with superuser.
2: Go in administration.
3: Select users.
4: Click on list and pick relevant user name.
5: Specify the user rights through given configuration.
Where can i create new user in BUSY?
To create new user in BUSY follow below steps:
Step1: Go to Administration menu and click on Users submenu
Step2: Now click on Add and create a new user for the company with the specific rights and permission and save the configuration