Frequently Asked Questions

If you are not able to add or modify details in any particular field in BUSY, then migh you do not have proper rights to do the same. So once login your company with admin or super user and check.

Reasons for not showing the certain features in BUSY.
1. User rights:If you are logged in with the sub user and you do not have rights to view certain features in that case some feature would not be visible to you.

To change password you need to follow steps:
Step 1: Go to the administration and then click on User option.
Step 2: Now click on Modify option and select the  User required to change password.
Step 3: Now password and save it.

For close notification of pending mail follow these steps:
step 1: Go in administration then go in user
step 2: Open user in modify and always send email/sms/notification in offline mode No
step 3: Prompt to send pending offline No and save .

For delete user name please follow these steps:
1. Open company from super user
2. Then Go in administration 
3. Then Go in user and go in modify
4. open selected user which you want to delete click on delete on top option

Yes,you can check it by opening the company then go to administration and users.In the user if you are able to see the add,modify and list option it means the company from which user has open is a super user.

To switch between the main and secondary user accounts in BUSY, you need to log out of the current user account and then log in using the credentials of the desired user account.Use shortcut key ALT +U to switch User.

Yes, the administrator or main super user can see the starting financial year for your BUSY company in BUSY, by going to :
Step 1 : Go to company menu then edit company
Step 2 : Check starting or beginning financial year.

Through given instructions you can provide access right to dfferent users:
 1: Open company with superuser.
 2: Go in administration.
 3: Select users.
 4: Click on list and pick relevant user name.
 5: Specify the user rights through given configuration.

To create new user in BUSY follow below steps:
Step1: Go to Administration menu and click on Users submenu
Step2: Now click on Add and create a new user for the company with the specific rights and permission and save the configuration