Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can I customize user roles and permissions to provide access to the right staff?
If you want to give rights to user according to their role you may follow some steps:
Step: 1 Go to administration.
Step: 2 Then go to user - Add.
Step: 3 Do give right to users according to their role or work and save master.
Why am I unable to edit or delete a voucher after saving it?.
you are unable to edit or delete a voucher after saving because of you don't have any rights on your user id to delete or modify any voucher so need to give rights for delete or modify voucher from super users login .
What is the procedure to change username in the BUSY?
Steps to change the username of BUSY
Step 1:Go to administration menu and select users form it.
Step 2:Then select modify option.
Step 3:User modification window will open change the username form it.
Step 4:Click on save button to save the changes.
From where i can create the Cloud sync user ID?
To create cloud sync user id, follow the below steps:
Step 1: Go to administration then Configuration
Step 2: Click on User option and then select cloud sync user
Step 3: Then, Click on Add option and create user for cloud sync
How can i restrict backdated entry for voucher in BUSY?
To restrict backdated entry for voucher in BUSY, you need to follow these steps :
Step 1 : Click on administration then users
Step 2 : Click on modify mode enable option restrict back date enteries for voucher, set configuration and click on save button.
Why am I getting an "insufficient permissions" error message when I try to add new clients or contacts in BUSY?
You are encountering "insufficient permissions" when adding clients in BUSY because you do not have the necessary user permissions to perform that action. You need to contact your administrator or someone with higher user permissions to grant you access to add clients.
I need to add a new user in BUSY What are the steps to do this?
To create a new user in BUSY you can follow below steps:
Step 1: Go to administration tab
Step 2: Then click on users option then click on add button
Step 3: specify the username and password for the user and save the configuration
Do I need a certain user access level to be able to generate the returns report?
To Restrict user for Gst e return you need to follow these steps:
Step 1: Go to Admonistration.
Step 2: Click on User and Select menu right.
Step 3: Untick on Gst Reports and save.
This features will work for gst report disappear for sub user.
The software is not allowing me to straighten or reconcile payments I have already made.
To reconcile the payment you need to manually check the payment register in BUSY.
Pls follow the below steps.
Step 1: Click on Display
Step 2: Then Accounts Book
Step 3: Then Account Register
Step 4: Then Payment register can check it
I need help with configuring user roles and access rights. How can I do that?
For configuration User Right follow these steps:
1. Go in Administration then go in user
2. Then click on add if you want to create new user otherwise click on modify for existing user
3. Select user and give right from menu right option