Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How do I add and manage users in BUSY
To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users
How do I manage users and security in BUSY
To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users
How do I give access rights to different users?
TO give access rights to different users go to:
Step 1 : CLick on administration
Step 2 : Users
Step 3 : CLick on modify
Step 4 : Open users and give access rights as want
Where can I find user configuration settings in BUSY?
To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users
How do I addremove users for BUSY
To Configure User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4: Add user name and password
Step 5: Allow rights that you want to give give to Users
Why am I unable to see the option to access the users option ?
If you unable to see users option in BUSY that means company is login with sub user. Only you can change the password by which user company is logged in.
Why can't I scroll down to see all my records in the software?
It might be possible that your user Id dont have the rights to see the
records or the records you are trying to scroll were not approved
by the admin user
Who all can access the billing cancellation and regenerationAudit trail in your software?
In BUSY, super user cancel the voucher and the sub user also who has rights to do this. The users can access the audit trail who has appropriate rights for this.
What should I do if I cant login with a Delhi user?
If you can't login with a Delhi user in BUSY Accounting software, try logging in as a super user and go in user and check delhi user user name and password.
Why am I unable to add a new user to the software?
If you are not able to add new user then you are not login with super user of company , first login with super user then can add new user .