Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
I have employees working across different office locations. Can I give them access to multiple sites in BUSY?
Yes, To manage multiple sites, you can use the branch feature and assign a user for each branch. You can also set permissions as per the requirements.
What user rights do I need to customize columns in the product list and access product metadata?
To customize custom column in product list you need super user rights or should give right to sub user to access the custom column in product list
What is the user I have logged in from in BUSY? Where can I check that?
TO check the user go to:
Step 1 : CLick on administration
Step 2 : Then users
Step 3 : select the user you want to modify and check users
What should I do if I am unable to access or see certain options and features in the accounting software dashboard?
If you unable to see certain options and features in software is due to user rights by admin user give rights to access features in BUSY
How do I enter transactions for a past date? The data is not showing up.
want to enter transactions for a past date for that follow thee steps
1. when you entered ant type of transaction you can change date manually.
How can I change my BUSY password if I'm being repeatedly logged out?
To change BUSY password go to::
Step 1 : Click on administration
Step 2 : Users
Step 3 : Modify
Step 4 : Select user , change password and save.
Is there any way to keep my purchases hidden temporarily in the software?
No, there is no way to temporarily hide purchases in BUSY. However, you can grant sub users the right to restrict access to the purchase list.
- Can I set a username and password for a new company?
Yes, you can set a username and password for a new company in BUSY while creating new company and mention Y on enable user authentication required.
Why is the system not allowing me to delete a company?
If you are unable to delete the company from BUSY in that case the reason could be that you are mentioning a sub user id password.
Why am I unable to edit the HSN code?
If you are not able to edit the HSN Code in item then might be the user does not have rights to modify the item master.