Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I track my expenses using the software?

To trach the expenses you can check the expense legder or can view the below expense report.
Pls follow the below steps.
Step 1: Click on Display
Step 2: Then GST reports
Step 3: Then GST Other reports
Step 4: Then Purchase expense wise ITC

How to pass the payment voucher in BUSY?

You can pass the payment voucher in BUSY.
Step 1: Click on Transaction
Step 2: Then Payment
Step 3: Then Add
DEBIT the party master from whom you are paying the amount and CREDIT the cash or bank account.

How to I record expenses like employee reimbursements?

To record expenses entry in BUSY, You can post journal voucher by follow these steps:
Step 1: Go to Transaction section then click on Jounal voucher
Step 2: Now, Click on Add tab and post Expense accounting entry and save the voucher.

Payment shows as undeposited funds. Fix?

To fix the issue of the payment showing as undeposited funds, you can deposit the payment into the appropriate bank account in your accounting. This will update the status of the payment and remove it from the undeposited funds category.

I want all my expenses to show under purchases. How do I change expense account heads to show under the purchase account?

To show expenses under purchases, you can create an expense account and tag it in your purchase entry. Alternatively, you can change the head of the expense to purchase if you want to see it in the purchase section.

Why is the receiver credit showing as reverse in the payment voucher and how can I correct it?

The receiver credit is showing as reverse in the payment voucher because the entry has been made incorrectly. To correct it, you need to follow the Golden Accounting Rule which is to debit the receiver and credit the giver.

How do I record a payment in the system that is less than the total invoice amount?

To record a payment in the system that is less than the total invoice amount, you can create a partial payment entry and enter the amount paid in the payment field. The remaining balance will be reflected as outstanding.

How can i pass entry in BUSY, if need to adjust amount against sale made?

To pass entry in BUSY, if need to adjust amount against sale made, you need to follow these steps:
Step 1: Go to transactions click on credit note without items (W/O items).
Step 2: Click on add and afjust the amount.

I am having issues with incorrect business promotion expense ledger balance. What could be wrong.

If your account ledger showing wrong amount in BUSY you may check some points:
1: Check the journal entry or voucher entered in ledger.
2: Incase of data mismatch check in short range and run regenerate dual voucher or reindex database.

Why is the due date not greater than the voucher date of the party?

If the due date is not greater than the party voucher date then make sure that you have mention the credit days in the party master. Credit days option will show if you enable the bill by bill option.
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