Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i adjust my profit in partners capital account in BUSY?

For adjusting profit in partners captial account in BUSY, Follow below steps:
Step 1: Go to Transaction menu and select journal voucher option
Step 2: Then select add option and post a jounal entry for adjusting profit in partners capital account.

How do I correct party GSTN in earlier invoices in BUSY?

You have to correct the gstin in party master. 
And if you have mentioned the gstin in billing shipping details then you have to open the voucher in modify mode and modify the gstin in billing shipping window.

How can I add a purchase bill in BUSY Accounting Software?

To add a purchase bill in BUSY Accounting Software, go to the Purchase Voucher option from the below steps.
Step 1: Click on Transactions
Step 2: Then Purchase
Step 3: Then Add
Step 4: Here mention the required details and save the voucher.

I need help setting up recurring payments/auto-pay. What are the steps?

BUSY doesnot have any provision for auto payment. To made payment invoice manually, follow these steps:
Step 1: Go to transaction then click on payment voucher
Step 2: Click on add then post payment accounting entry and then save the voucher.

I used to be able to see the average loan balance on the side of my loan ledger in BUSY but now I don't see it. How can I view this?

It could be possible that you have made changes on the loan ledger group so now its not showing ensure 
that the group of your loan ledger mention properly then run update master balance from
house keeping menu

I'm seeing an incorrect or strange amount deducted from my account. Can you look into this and fix it if there was a mistake?

If you think that wrong amount is deducted from your account ledger, so for rectifying amount you can open voucher in modify mode by transaction - select voucher type - modify and then after updating entry resave voucher.

I need to issue refunds to customers in BUSY, but I don't see an option for refunds. How can I record refund transactions?

If you want to pass the refund transaction to the party, then you need to pass the Journal voucher.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then Journal
Step 3: Then Add

What is the right way to account for GST refunds and adjustments in BUSY to ensure my books are correct?

To record GST refunds received you need to go to transaction menu then select journal from it and click on add option to add voucher.
Note: For journal entry you need to consult your CA or accountant.

I made a payment entry but there is no name against it. How do I enter the payee name?

In payment voucher you need to debit your Party Master which is the payee. Make sure the party master is created with their name. Further, you can also add more details about the payee in the narration field.

How can I record GST refunds received in the General Voucher in BUSY? What is the correct process?

To record GST refunds received you need to go to transaction menu then select journal from it and click on add option to add voucher.
Note: For journal entry you need to consult your CA or accountant.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required