Frequently Asked Questions

You can verify the transaction later by checking account register or transaction list 
If that transaction is not showing in both above report then you can check list 
of incomplete voucher and you can complete the transaction. 

To avoid entering the same voucher number multiple times by mistake, you should check the voucher number before entering it to ensure it is unique. You can also enable automatic voucher numbering in the software to avoid duplicates.

It is likely happening because the payments are being recorded as debits instead of credits in the ledger. Double check the entries to ensure they are being recorded correctly. So check the amount entered as debit or credit.

To Add an 18% GST rate for an item in the invoice in BUSY: 
 1: You can use sale type multirate as option Or Item wise. 
 2: Specify Particular Sale type Local 18% or Central 18%.

Yes, services can be maintained in stock in BUSY Accounting software. To show them in the software, you need to create service-specific ledgers, set up service items in the inventory, and create customized voucher types for service transactions.

To credit the party and debit the cash when a discount is received in BUSY, you need to pass a receipt voucher. In the voucher, debit the cash or bank account ,credit the party account and discount account.

To post payment voucher entry from a customer against their outstanding invoice, follow these steps:
Step 1: Go to transaction then click on payment voucher
Step 2: Click on add then post payment accounting entry and then save the voucher.

If the loan account is showing up under registered expense entry then it means you have selected the wrong account group for the loan. You have to open the loan account in the modify mode and correct it.

A payment voucher is a document used by businesses to record the financial transactions involving payments.
Please follow the below steps :
Step 1: Transaction
Step 2: Payment voucher
Step 3: Add
Step 4: Post accounting entry for payment
Step 5: Save the voucher

To apply the tax rate 5% you have to mention tax rate properly in item master Tax category
 field and expense ledger tax category field then while you enter the voucher it can
 pick the tax rate properly.