Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I adjust a payment if there is no tax on the original invoice?

If there is no tax on the original invoice, you can adjust the payment by passing a payment voucher entry and adjust the bill by bill reference to the original invoice in the payment voucher.

I mistakenly made a GST bill instead of bill of suppy,how can I correct this?

To correct a GST bill that was mistakenly made instead of bill of suppy in BUSY Accounting software, you need to modify the  voucher and select the sale purchase type as bill of suppy.

How can I enter the payment if I have given the money to someone?

You have to enter the payment voucher.
Pls Follow the Below Steps:
Step 1: Click on Transactions
Step 2: Then Payment Voucher
Step 3: Add the Entry - DEBIT the party account and CREDIT the Cash or Bank Account.

How can I add a new account in the master section of BUSY software?

To create the customer and vendor account Master then follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add
Step 5: Then mention the required details and save it.

Will there be any problem if i only enter debit account in receipt voucher?

Yes, there will be showing an error message of debit & credit amounts should be equal if you have only enter debit account in receipt voucher. So you enter the credit account with same amount.

Why is e invoice window not appearing while generating a credit note in BUSY?

The e invoice window is not appearing while generating a credit note in BUSY due to you have select the GST nature as against purchase as e invoice only generates in case of againse sales.

Is there any provision in BUSY for not allowing items whose stock is negative?

Yes, You can set warning for negative stock.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Warning Alarms
Step 4: Then Tick on Dont allow fof negativ stock and save it.

Why is GSTR reflecting properly even if the entry is wrong in BUSY

BUSY help us to add the voucher entry but it will not help to recognize that the entry is correct or not, for that you have to manually check the entry itself and correct it

While Entering Credit/Debit Note Cess % Not showing In GST info windows

Need to Tag Cess Account under duties and taxes account group and tax type as cess on Gst. If the accounts are not properly tagged then cess amount will not reflect in the gst information.

How do I delete receipt and payment voucher entries in my account?

To delete receipt and payment voucher entries in your account, you can go to the voucher list and select the voucher you want to delete. Then, click on the delete button and confirm the deletion.
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