Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I record a payment from a customer in BUSY?

To record a payment from a customer in BUSY, you need to create a receipt voucher. Select the customer account who is making the payment and allocate the payment to a bank account or cash account.

How to pass the cash withdrawal entry from bank in BUSY?

To pass the cash withdrawal entry from the bank, then you need to add the contra voucher under the transactions menu. there you need to debit the bank account and credit the cash then save it.

How can I ensure that my accounting entries are correct?

To ensure that your accounting entries are correct in BUSY Accounting software, you should carefully review your financial reports, verify the accuracy of the original transactions, correct any data entry errors, and reconcile your financial accounts.

Why is the system not allowing me to copy voucher?

If you are not able to copy the voucher then make sure you have open the company from the admin user and if you are sub user then you should have rights to copy the voucher.

How to increase the discount decimal places?

To increase the discount decimal places then follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then increase the discount decimal places and save it.

How to enable cess in BUSY?

To enable the cess from BUSY then follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Option
Step 4: Then GST VAT option
Step 5: Then enbale the cess and save it.

I have selected the Inter State party but why the local tax rate get is get pick in the invoice?

If have selected the Inter State party but why the local tax rate get is get pick in the invoice then make sure that you have selected the correct sale purchase type in the voucher.

How can I ensure that I do not create blank vouchers while creating credit notes without items in bulk?

To ensure that you do not create blank vouchers while creating credit notes without items in bulk then make sure to mention the voucher number and relevant entry of debit and credit for each voucher. 

I want to remove some line items from an invoice before generating it. What should I do?

To remove some line of items from an invoice before generating it 
then select the item and press F9 key or click right mouse on serial number of item field and click delete row

The discount amount I gave is not reducing from the invoice value. Why is that happening?

If the discount is given on bill sundry and it a no impact bill sundry, check on discount bill sundry master that post over and above is enable it show no impact on invoice value.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required