Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Which account can I choose for payment while posting an expense entry?

If you are posting payment voucher for expense then you can only select cash or bank accounts for payments. However if you are creating a journal voucher then you can select any account for payment.

How do I record payments received from customers in BUSY?

To record payments received from customers in BUSY, you need to create a receipt voucher. Select the customer account who is making the payment and allocate the payment to a bank account or cash account.

How do I record payments received from buyers in BUSY?

To record payment recived transactions, we have to go to :
Step 1 : Transactions
Step 2 : Receipt
Step 3 : Add
Step 4 : Select party from whom payment has been received and add entry

What is the process for creating a general voucher?

The process for creating a journal voucher, follow these steps:
Step 1: Go to Transaction tab
Step 2: Select Journal voucher and click on Add option
Step 3: Specify voucher date, GST Nature and pass the accounting entry.

How can I change the country of the party?

You can change the country in the party master from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Modify
Step 4: Then select the party and change the country and save it.

Can the software automatically track and update creditor payments?

The BUSY will show you bills payable or amount payable report for your creditors based on the transactions you have made but you have add payment vouchers manually. No such option for automatically update payments.

I am trying to adjust an entry in BUSY but it is not working. What steps do I need to take to adjust an entry?

If you want to adjust the voucher, see the follow step.
Step:1 Open Voucher Modify Mode
Step:2 After selecting Ledger and amount Bill by Bill Ref box,
Step3 Adjust the bill as requested, then click on OK.

Why is the option to generate GST invoices not visible in BUSY, and how can I configure GST invoicing for BB transactions?

There are the reasons that invoice not capturing complete item details even you have entered, you can follow these steps are as under : 
Step 1: Mention all correct details in Item masters

I want to switch from cash accounting to accrual accounting in BUSY. What steps should I follow to make this transition?

You can maintain both kinds of accounting in BUSY as when you record transaction, 
like adding journal voucher making sale, purhase entries, transaction on credit basis
will be treated same as accrual accounting..

Can a payment received from customer through a cheque be entered in both the receipt or contra vouchers?

When you received payment from customer throught cheque, It should only be entered in the receipt voucher. Contra voucher is used to record bank to bank and cash to bank or vise versa transactions.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required