Frequently Asked Questions

If the order is showing incorrect details in the backup company then make sure you have added the correct order details and no user has did any changes in backup data.

In BUSY, We can add Accounting Voucher. Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Select required Accounting Voucher 
Step 3: Add 
Step 4: Modify - For editing the voucher.

To generate invoice of past date, In voucher you just need to select the past date in which you want to generate the voucher. 
 Now you can pass the entry.

It is possible that the wrong reference number is being entered or selected when adjusting the receipt. Double-check the reference number and make sure it matches the correct bill or invoice.

To ensure that your loan account shows up under the correct account name in BUSY Accounting software, you need to select the correct account group name while creating the loan account.

No, entries posted in one bank account will not automatically transfer in another account. You either need to correct the entry manually or modify the bank entry through excel in BUSY.

In Receipt voucher we can only add receipt voucher.
Journal vouhcer is a Universal voucher you can enter receipt voucher in journal voucher also but cannot enter Journal voucher in Receipt voucher.

In BUSY there is no option for balance transfer. However if you want to transfer amount from one ledger to another then you can pass Journal Voucher from the Transaction menu.

If you do not add the payment entry in BUSY, it will not be recorded and will not be tracked in BUSY company data and lead to mismatch in balance sheet.

To change payment status from cash to e-cash in previous bills in BUSY, you need to edit the payment voucher and change the payment mode from cash account to e-cash account.