Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

How are payments through UPI recorded in BUSY?

To record Payment through UPI in BUSY, you can follow the below steps:
Step 1: Go to Transaction then click on Payment Voucher type
Step 2: Select Add option and mention then date, series , voucher number and GST nature.
Step 3: Press F3 to create acocunt master at entry grid and create ledger for UPI transaction and save the master.
Step 4: Afterward, Post payment accounting entry with Upi ledger account and save the voucher.

How to apply discount in the sales voucher?

We can apply discount At Item Level & At Voucher Level during the Voucher Entry.
For Item Level :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher Series Configuration
Step 4: Then Select Voucher Type & Series
Step 5: Then Voucher Configuration
Step 6: Then Enable the Item Wise Discount
Step 7: During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : You have to Apply the Discount bill sundry in voucher.

Why is there an error in my GST number when the billing is done in one state but the shipping is in another state?

If you are facing error in GST number when billing and shipping address is from 
different state then you can follow the steps
1 Select sale type as IGST if the billing party belongs to other state
2 on the billing shipping box GST report basis option select as per party master
and mention the shipping party address and name over there
Ensure that the billing party GSTIN is validating and mentioned properly

The party I am trying to sell to belongs to a different state than my branch. Why can't I complete the sale in BUSY?

Here are some steps to help you troubleshoot and resolve the issue:
Step 1: Check Interstate Sale type Configuration
Step 2: Ensure that the party you are selling to is correctly configured as an interstate customer
Step 3: Check the tax setup for both your branch and the party's location
Step 4: Confirm that the Place of Supply for the sale is set to the correct state
Step 5: Add sales transaction as Interstate use IGST

I want to properly link all my sales bills and receipts through references in BUSY. What is the correct way to do this?

To link sales bills and receipts in BUSY you have to follow the steps 
1 ensure that you have enable bill by bill option in party master and at the time
of generating sales voucher you have created new reference number
2 at the time of receipt while mention party master you should have mention
the adjust reference and tag the sales reference number for what you are adjusting
the receipt entry

I issued a credit note for tax amount but now sale value also has become zero, what should be done?

If the sale value has become zero after issuing a credit note for the tax amount, you should check if the credit note was issued correctly. Ensure that the credit note is linked to the original invoice and that the tax amount is adjusted accordingly. If the issue persists, it is recommended to consult with a tax professional or the support team of the accounting software you are using for further assistance.

What is the impact of adjusting journal entries on the GST liability for the next month?

The impact of adjusting journal entries on the GST liability for the next month is that it helps in accurately reflecting the correct GST liability in the software. By making the necessary adjustments, the GST liability for the next month can be reduced or increased based on the adjustments made in the journal entries. This ensures that the GST liability is correctly accounted for and reported in the next month's GST return.

How can I record expenses in BUSY so that they are reflected properly in GSTR-?

To record an expenses, you can add journal or payment vouchers in BUSY by using these steps:
Step 1: Open your company then go to Transaction menu.
Step 2: Choose Journal or Payment and click on Add.
Step 3: Select GST Nature as Registered Expense to reflect that entry in the GST Reports.
Step 4: Enter all the necessary details such as Expense head, tax head, amount, etc and save the transaction.

Why am I unable to view or edit certain records, transactions or modules in BUSY?

There can be several reasons you unable to view or edit certain records, transactions or modules in BUSY. 
1. Make sure that you have rights to edit or view the transaction.
2. If you are opening the voucher in modify mode then ensure that you have selected the voucher no correclty.
3. If you are open the voucher through list then verify that the date range is select correctly.

Is there any option to disallow the negative stock entry in BUSY?

Yes, You can set the warning alarms for disallowing the negative stock entry in BUSY.
Pls follow the below steps.
Step 1: Click on Administration then Warning Alarms
Step 2: Then for Negative stock set as Dont Allow and save it. At the bottom there is option Treat dont allow as warning, If you tick the option then warning will show for negative stock during voucher entry but you can able to pass the entry.