Frequently Asked Questions

Yes, you can enter bank and cash account in payment vocuher separately for a single vocuher in BUSY, to enter payment follow these steps :
Step 1: Go to transactions select payment.
Step 2: Select add and enter the neccesary details such as voucher number, voucher date, account, amount and cheque number in short narration column for bank account and cash account as credit  and click on save button.

To view the previous transactions during the sales entry then you need to enable the below option from the inventory tab.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then Tick the show last transaction during sales and mention the number how many entries you want to show as the limit is 99 then save it.

If you want to record Receipts & Payments in BUSY, you can follow these steps:
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
 Step 2: Choose the Receipt or Payment Voucher and click on Add.
 Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.

If you want to record of purchase Inventory & Assets, you can add Purchase & Journal Voucher respectively by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Purchase /Journal.
Step 2: Click on Add and mention the neccessary details such as date, voucher no, Gst Nature, item, qty etc. and save the transaction.

Yes you can set different tax rates for different products in BUSY 
 to add different tax rates in different products you need to follow the steps 
 Step1 open company and go to administration menu 
 Step2 Click on master then select Item and click on add 
 Step3 fill the item details like name group unit etc and select tax category as per requirement and save

To make payment in a single entry, you need to enable the single entry system by using these step:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select features and options and click on accounts tab.
Step 3: Here, tick on single entry system for payment and receipt vouchers option then save. If entries already exist in double entry then you can not enable this.

If you are not able to modify the challan voucher, then check the below steps.
Step 1: If you have adjust the challan in sale and purchase voucher then will not be able to change it.
Step 2: Make sure you have user rights to modify the voucher.
Step 3: If you are using the approval feature and the voucher is unapproved then you will not be able to modify it.

To unhold the voucher in the BUSY then follow the below steps.
Step 1: Click on Transactions
Step 2: Then select the required voucher type and series
Step 3: Then Add
Step 4: At the bottom,Click on Hold Voucher.
Step 5: Then You will get window where it shows that do you want to restore it
Step 6: Then click on restored option and all the details which was on hold will get restored.

Adjusted the purchase and sales but still see incorrect figures,Here's a step-by-step guide to help you address this issue:
 Step 1: Review your sales and purchase transactions
 Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY 
 Step 3: modify the sales transactions with incorrect tax calculations that need correction
 step 4: recalculate Tax Amounts
 Step 5: Save the voucher

If the issue occur related item not showing on the Bill entry ,please follow the below steps : 
Step 1: Go to  transaction menu and modify the Invoice .
Step 2: Re-enter the same item entry in invoice. 
Step 3: Modify Item master from the invoice and resave it . 
Step 4 : If issue still persiste run Regenrate master Help files from the House keeping menu.