Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How should i record cash payment made for marketing expenses in BUSY?

To record cash payment made for marketing expenses in BUSY, follow the below steps:
Step 1: Go to transactions menu and select payment or journal voucher then click on add.
Step 2: Enter the required details such as date, voucher number, debit the marketing expense account. If account is not created then press F3 to create it.
Step 3: Credit the cash account and amount then save.

Does the receipt voucher create automatic after creating an invoice in BUSY?

No, the receipt voucher will not create automatically after generate invoice in BUSY. Further, you need to post receipt voucher manually by follow these steps:
Step 1: Go to transaction section then click on receipt voucher.
Step 2: Choose add tab then specify the voucher number, date, series and gst nature in header part of invoice.
Step 3: Post accounting entry for receipt and save the voucher.

Finding cancellation report in BUSY. Where to access and verify status?

To find the cancellation report in BUSY, 
Step1: you can access it Display option.
Step2: Go to check list, click voucher numbers report
Step3: then on cancelled voucher nos and selec the voucher type as sale.
Once you cancel a voucher, it cannot be generated again from the same voucher number. The cancellation will also be reflected in your portal.

How do I record a payment against an invoice in BUSY

If you want to record payments against invoices, you can add Payment Voucher by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Payment.
Step 2: Click on Add and mention the neccessary details such as date, voucher no, and adjust the bill references of invoices and save the transaction.

How do I record debit/credit notes for amendments in BUSY?

To Record Debit or credit notes for amendments in BUSY, You can follow the given steps : 
Step 1. Go to Transactions
Step 2. For With items Debit \ Credit Note, You can select Sales \ Purchase returns
Step 3. For Without Items Debit\Credit Note, You can select Debit \ Credit Note
Step 4. Now you can add voucher accordingly.

How can I pass advance receipt entry in BUSY?

For pass advance receipt entry follow the below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu select features/options then go to gst/vat
Step 3: In gst/vat enable tax on advance receipt and save gst/vat tab
Step 4: Now go to transaction menu and select receipt voucher
Step 5: Click on add and take gst nature advance receipt and pass voucher

How to Record Payment Entry in BUSY 

To feed a payment voucher in BUSY, see the following steps:
Step 1: Go to the Transation Menu.
Step 2: Select Payment, then click on Add.
Step 3: Select Voucher Serise vch date gst nature
Step 4: Select the debit account and amount.
Step 5: Select a credit ledger like cash or a bank, then feed the amount.
Step 6: Select relevant details and click Save to save the voucher.

I made some entries to adjust returned cheques from customers but it is increasing the accounts receivable balance instead of reducing it. What is the right way to account for cheque returns?

You have checked your check reversal accounting entry which is causing the account receivable balance to increase instead of decreasing, the correct way of accounting for check return is to enter the correct accounting entry in the journal voucher for check reversal entry should be: 
Dr. Party Account
Cr. Bank
Cr. Bank charges
But we would advise you to talk to your CA/Accountant about this.

I am trying to record a large expense transaction but it does not seem to be posting correctly. Why might this be happening?

To record an expense transaction correctly in the BUSY Software, you can follow the below steps: 
1. Go to Transaction and select Journal voucher type.
2. Add journal voucher and specify voucher date and select gst nature then post entry properly.
3. Double check the account and amount should be correctly entered in the voucher and save the journal voucher.

How do I record a sales tax payment made to the government in BUSY? I don't see where to enter sales tax payments.

To add the sales tax or GST payment voucher in BUSY follow below steps:
Step 1: Go to transaction menu and then select journal voucher.
Step 2: Then click on add button to add the voucher and then mention date, voucher number and other details.
Step 3: In gst nature select gst payment to government option and lastly click on save button.
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