Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am unable to carry forward my losses from the previous financial year. How can I do this in BUSY?

In BUSY, you can carry forward the capital loss in the next financial year.
Pls follow the below steps :
Step 1: Go to the last year
Step 2: Check the loss balance and pass the journal entry as DEBIT the capital account and CREDIT the profit and loss account.
Step 3: Then change the financial year with carry forward the balances.

Why is BUSY not allowing me to make manual changes to carry forward my losses to the next financial year?

In BUSY, you can carry forward the capital loss in the next financial year.
Pls follow the below steps :
Step 1: Go to the last year
Step 2: Check the loss balance and pass the journal entry as DEBIT the capital account and CREDIT the profit and loss account.
Step 3: Then change the financial year with carry forward the balances.

My customer's GST number is not getting reflected in the e-invoice generated. What should I do to fix this?

To fix the issue of the customer's GST number not getting reflected in the e-invoice generated,kindly follow the step below: 
Step1 : Upgrade the latest various of BUSY
Step2 : In billing and shipping details, check the GST Reporting Basis field sure that you have selected Party Master This will ensure that the correct GST number is reflected in the e-invoice.

What should I do if the payment voucher is not appearing and I have to enter a payment entry?

To post payment voucher , follow the steps below:
Step 1: Go to transaction
Step 2: Then select payment and click on add
Step 3: Mention voucher date, number and nature of transaction
Step 4: Select then account and mention amount then save
Step 5: To see payment voucher list go to list option beneath the payment
Step 6: Select correct date range and open

How do I enter a receipt through Journal? Do I need to take a backup before using it?

To enter a receipt through Journal voucher, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Journal Voucher and click on Add.
Step 3: Enter all the necessary details such as date, vch no., and enter your debit & credit account with amount then save.
You do not need to take backup before entering a new voucher.

What should I do when I have taken something on credit and need to make payment for it?

If you want to make payment for something which you have taken on credit, you need to follow these steps:
Step 1: Go to transactions menu then select the voucher type as payment and click on add.
Step 2: Enter the required details such as date, voucher number, credit your cash or bank account and debit the party's account with the relevant amount then save.

Is it possible to edit invoices after creation in BUSY? If so, how can I do this?

Yes, it is possible to edit invoices after creation in BUSY 
Step1 : Go to the sales menu
Step2 : Select Sales Vouchers
Step3 : Then choose Sales Invoice
Step4 : Find the invoice you want to edit and click on it.
Step5 : You can make changes to the invoice details
Step6 : save the modifications.

How can I record an entry for the amount received from the party?

To record an entry for the amount received from the party, you need to add a receipt voucher in BUSY. Follow these steps:
Step 1: Go to transactions menu then select receipt voucher and click on add.
Step 2: Enter the required details such as date, voucher number, gst nature as not applicable.
Step 3: Select debit and credit account with amount then save the voucher.

How can I credit the bank and debit the person in BUSY?

To credit the bank and debit the person in BUSY , you need to follow these steps :
Step 1 : Go to transactions and now you can use the Payment Voucher option.
Step 2 :Enter the bank account in the "Account to be credited" field and the person's account in the "Account to be debited" field. Enter the amount and save the voucher.

How do I record a bounced cheque in BUSY

If you issued cheque but it bounced want to record that entry in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Journal / Reciept and click on Add, fill all the required details such as Date, Voucher No. , amount, etc and save the voucher.
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