Frequently Asked Questions

Please provide more details about the specific error you are getting while posting report for libality or expeses in BUSY. Further, you can check the possible aspect while posted libalityes or expense entry: 
 1.Ensure the accounting entry you are posting is correct. 
 2.Please select the valid GST nature during data entry. 
 3.Ensure that all necessary fields are filled with correct data.

If a debit note without item is given by a vendor, you should enter a credit note without item in BUSY by following below steps:
Step 1: Go to transaction menu and select voucher type as credit note without item
Step 2: Then select add and mention the required details as per the preference such as series, date, voucher number and party and then select save.

If the bank account is not appearing in the receipt and payment voucher then make sure you have selected the corret bank account group as  bank account. you can check it from the below steps.
Step 1: Click on administration and then masters
Step 2: Then account and modify, select the bank account and check the group it should be bank account then save it.

To fix the problem of imported bills showing as missing in BUSY, you can try the following steps:
 Step 1. Take a backup of your data in BUSY.
 Step 2. Manually enter the missing bills in BUSY.
 Step 3. Reconcile the data after entering the missing bills.
 Step 4. Check if the issue is resolved and the bills are now showing correctly in BUSY.

If you want to record payments against invoices, you can add Payment Voucher by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Payment.
Step 2: Click on Add and mention the neccessary details such as date, voucher no, and adjust the bill references of invoices and save the transaction.

To post entry for transfer amount from one bank to another bank, you can post contra entry in BUSY by follow these steps:
Step 1: Go to transaction section then click on contra voucher
Step 2: Choose add tab then specify voucher number, series, date and gst nature.
Step 3: Now, post accounting entry for transfer amount from one bank account to another and save the voucher.

To make an entry for giving money to a party or vendor in BUSY, you should follow these steps:
Step 1: Go to transactions menu then select the voucher type as payment and click on add.
Step 2: Enter the required details such as date, voucher number, credit your cash or bank account and debit the party's or vendor's account with the relevant amount then save.

If you are facing issue while entering a debit note in BUSY, you need to check these steps:
Step 1: Make sure you have select correct GST nature as per the transaction.
Step 2: Tax account should be added in the debit note with the correct amount.
Step 3: In the adjustment of debit note credit note window make sure all the details should be entered properly.

To adjust sales from the voucher number to credit notes in BUSY, please follow below details:
Step 1: Go to the Transactions menu.
Step 2: You can use Cr. Note(w/o Items).
Step 5: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., GST Nature, Original Voucher No.,etc.
Step 4: And select GST nature as Cr. Note Issued against Sale

To reduce the liability by making payment against it, you can follow the below steps:
Step 1: Go to transaction section then click on payment voucher and select add tab.
Step 2: Now, Specify the voucher number, series, date, gst nature in header part of invoice then post the accounting entry for payment against liability.
Step 3: After post the accounting entry, you can save the voucher.