Frequently Asked
Questions

Q: How can I mention RTGS mode for receipts in BUSY Accounting Software?

To mention RTGS mode for receipts in BUSY follow the below steps : Step 1: Go to Transaction menu and then select Receipt Voucher Step 2: And then click on the Modify the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account Step 3: Add instrument details in column like RTGS,NEFT etc. Step 4: Chect the bil by billadjustment details and resave the voucher.

Q: How do I enter freight charges or forwarding expenses in the software?

To enter freight charges or forwarding expenses in the BUSY software, you should follow the steps below: Step 1: Click on the "Transaction" menu. Step 2: Select "Journal" and then choose the "Add" option. Step 3: Debit the freight and forwarding charges account and credit it to Cash or Party account. If any of these ledgers are not yet created, you can create them by clicking on the F3 option.

Q: How to enter and record customer and vendor payments in BUSY?

If you want to record Receipts & Payments in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu. Step 2: Choose the Receipt or Payment Voucher and click on Add. Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.

Q: What is Bill Sundry Standard and how can it be used?

Here's a steps of using the Bill Sundry in voucher in BUSY,please follow : Step 1: Go to transaction Menu. Step 2: Add sales Invoice Step 3: Select and fill the all details in voucher Entry Step 4: In the Bill sundry option ,for recording additional expenses or charges not directly related to inventory.To add specific charges or amounts to the transaction Step 5: Save the Voucher .

Q: How do I find the details of a hidden/not visible entry?

To find details of a hidden or not visible entry, you can try the following steps: Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters. Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. Step 3: Check Voucher approval reports , may be entries are not approved .

Q: I want to add a new tax category for % GST in BUSY but I am unable to find the option. What should I do?

To add new tax category for 3 percent in BUSY you need to follow the steps Step1 Go to administration menu and click on master then click on tax category Step2 click to add then enter the new tax category name as GST 3percent select type as goods and fill the GST rate info box with appropriate tax rate and save

Q: I made a mistake and entered a wrong date for a payment voucher. How can I delete or cancel this voucher entry?

If you have made some mistakes or you have entered wrong date in the payment voucher then you can modify it through modify option of the payment voucher, you do not need to delete/cancel it. But if you want then after the backup, open that payment voucher and press atl + x to cancel and to delete you have to press F8 on the voucher.

Q: How can I show a transaction where I have returned ₹ 10, took ₹ 0, and need to give ₹ 10 more?

To show a transaction where you have returned ₹10, took ₹0, and need to give ₹10 more in BUSY ,Please follow below details: Step 1: Go to transactions and then select Debit Note (WO) Voucher . Step 2: and then select add option and select with the party name and amount Step 3: And then click on the save button to save it.

Q: An amount or calculation in BUSY has been nullified unexpectedly. What causes amounts to nullify and how can I fix it?

To identify the cause of this discrepancy, follow these steps: Step 1: Look for data entry errors, such as incorrect amounts, double entries, or missing transactions. Step 2: Pay attention to rounding differences. Step 3: Ensure that all transactions are recorded in the correct period. Step 4: Verify the reconciliation of accounts, especially clearing accounts or suspense accounts. Step 5: . Verify that tax-related changes are correctly recorded.

Q: I want the receipt to show payment breakup across multiple modes like cash, card, etc. What should I do?

If you are unable to see the report of separate payment modes that you entered individually while saving the sale voucher then follow these steps Step 1. Go to Display menu Step 2. Then click on Account Summary Step 3. Now click on Settlement Details opiton Step 4. Then select all settlement modes and you will get an seperate payment mode wise report.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I mention RTGS mode for receipts in BUSY Accounting Software?

To mention RTGS mode for receipts in BUSY follow the below steps : 
Step 1: Go to Transaction menu and then select Receipt Voucher
Step 2: And then click on the Modify the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account
Step 3: Add instrument details in column like RTGS,NEFT etc.
Step 4: Chect the bil by billadjustment details and resave the voucher.

How do I enter freight charges or forwarding expenses in the software?

To enter freight charges or forwarding expenses in the BUSY software, you should follow 
the steps below:
Step 1: Click on the "Transaction" menu.
Step 2: Select "Journal" and then choose the "Add" option.
Step 3: Debit the freight and forwarding charges account and credit it to Cash or Party
account. If any of these ledgers are not yet created, you can create them by clicking on
the F3 option.

How to enter and record customer and vendor payments in BUSY?

If you want to record Receipts & Payments in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt or Payment Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.

What is Bill Sundry Standard and how can it be used?

Here's a steps of using the Bill Sundry in voucher in BUSY,please follow : 
Step 1: Go to transaction Menu.
Step 2: Add sales Invoice 
Step 3: Select and fill the all details in voucher Entry
Step 4: In the Bill sundry option ,for recording additional expenses or charges not directly related to inventory.To add specific charges or amounts to the transaction
Step 5: Save the Voucher .

How do I find the details of a hidden/not visible entry?

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved .

I want to add a new tax category for % GST in BUSY but I am unable to find the option. What should I do?

To add new tax category for 3 percent in BUSY you need to follow the steps 
 Step1 Go to administration menu and click on master then click on tax category 
 Step2 click to add then enter the new tax category name as GST 3percent select type 
 as goods and fill the GST rate info box with appropriate tax rate and save

I made a mistake and entered a wrong date for a payment voucher. How can I delete or cancel this voucher entry?

If you have made some mistakes or you have entered wrong date in the payment voucher then you can modify it through modify option of the payment voucher, you do not need to delete/cancel it.
But if you want then after the backup, open that payment voucher and press atl + x to cancel and to delete you have to press F8 on the voucher.

How can I show a transaction where I have returned ₹ 10, took ₹ 0, and need to give ₹ 10 more?

To show a transaction where you have returned ₹10, took ₹0, and need to give ₹10 more in BUSY ,Please follow below details:
Step 1: Go to transactions and then select   Debit Note (WO) Voucher .
Step 2: and then select add option and select with the party name and amount  
Step 3: And then click on the save button to save it.

An amount or calculation in BUSY has been nullified unexpectedly. What causes amounts to nullify and how can I fix it?

To identify the cause of this discrepancy, follow these steps:
Step 1: Look for data entry errors, such as incorrect amounts, double entries, or missing transactions.
Step 2: Pay attention to rounding differences.
Step 3: Ensure that all transactions are recorded in the correct period.
Step 4: Verify the reconciliation of accounts, especially clearing accounts or suspense accounts. Step 5: . Verify that tax-related changes are correctly recorded.

I want the receipt to show payment breakup across multiple modes like cash, card, etc. What should I do?

If you are unable to see the report of separate payment modes that you entered individually while saving the 
 sale voucher then follow these steps
 Step 1. Go to Display menu
 Step 2. Then click on Account Summary
 Step 3. Now click on Settlement Details opiton
 Step 4. Then select all settlement modes and you will get an seperate payment mode wise report.

Frequently AskedQuestions