Frequently Asked Questions

To add freight charges without affecting stock in BUSY you need 
 to follow the steps 
 Step1 go to administration menu and click to master then click to Item
 Step2 click to add and make the item name as Freight charges 
 and fill the tax rate and sac code and enable the option 
 Dont maintain stock balance then save

See the following step to feed expenses entries.
Step 1: Go to Transaction, then go to Payment Entry in BUSY
Step 2: Click on payment, then click on Add.
Step 3: Select the voucher sale date and payment mode.
Step 4: Select the expense ledger and amount.
Step 5: If you wish to feed short narration and long narration
Step 6: Click on Save to save the entry

To make a newly created cost center appear as a drop-down option for payments in BUSY
1. Enable the Cost Centre feature with proper configuration.
2. Enable the Cost Centre feature for the master.
3. Post the payment entry.
4. If you have enabled the Cost Centre feature for the selected account, then the drop-down can be displayed in your transaction to allocate the amount.

If you having an issue where bills from another party are showing up in the ledger for a different 
party then you should follow the steps 
1 Go to transaction menu and click on sale then click to list 
2 select the voucher entries where it showing wrong and enter 
3 modify the party master in the voucher and resave 

If you made a B2B Expense transaction in BUSY and it says that no expenses account is registered under GST, it means that you have not registered any expenses account with GST. To resolve this issue, you need to register the expenses account under GST in the software. Once registered, you will be able to record your B2B expense transactions properly.

If item is not showing in the sales invoice entry reason could be item master is deactived. To view the list of deactivated masters follow below steps:
 Step 1: Go to administration menu and select utilities option.
 Step 2: In utilities opiton select de-activate masters option.
 Step 3: In next window select list of deactivated masters to view the report.

If you want to divide your invoice amount into taxable value and tax amount then there 
 is not need to make any configuration you just enter the details and it will be 
 automatically bifurcated as taxable amount and tax amount as per the sale or purchase
 type you selected further you can refer tax summary window for this information.

The error may be occurring due to incorrect entry of credit note details or mismatch between sales and purchase entries. It is important to ensure that the credit note is linked to the correct invoice and entered accurately in the software. Double-check the voucher date, voucher number, and party details while adding credit note details to reconcile sales and purchase entries.

There can be several reasons that you unable to modify the voucher. 
 1. Ensure that you have rights of modification in the voucher. 
 2. If not then have to given the rights as super user so that you can modify the voucher. 
 Further we suggest you to don't modify the voucher in which the e invoice is generated.

If you want to record a loan or financing in BUSY software you need to do journal entry:
The process of doing journal entry to record loan or financing is as folows:
Step 1: Go to transactions menu
Step 2: Then select the voucher journal 
Step 3: Then click on add button 
Steo 4: Afterwards you can create the journal voucher and save it