Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I enter bills and expenses in BUSY?

If you want to record bill & exepens payment, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Payment or Journal and click on Add, fill all the required details such as Date, Voucher No. , amount, etc and save the voucher.

How to record cash salary payment in BUSY?

In BUSY, In Standard Model can pass journal salary entry through Cash. In Enterprise Model, Payroll Configuration have to select the Cash Account in Payment Mode Option.
Pls Follow the Below the Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enterprise Features
Step 5: Enable Payroll Feature
Step 6: Click on Configuration
Step 7: Select Paymode Mode for Cash

How do I enter a payment in BUSY

If you want to enter payment voucher in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Payment.
Step 2: Click on Add and mention the neccessary details such as Date, Voucher no, Account, Amount,etc and save the transaction.

Why are some tax rates like % automatically applied in voucher in BUSY software but others like % are not? How do I fix this?

If 28% tax are not applied automatically in voucher then you can follow the steps to fix this. 
Step 1. Be ensure that the tax category of 28% is selected correctly in item master.
Step 2. Also check that the sale type or purchase type which you have selected is correct or not in voucher.

How do I change the freight expense head from direct to indirect in BUSY if it is above Rs. ,?

To change the freight expense head from direct to indirect in BUSY if it is above Rupees 40000
follow the steps
Step1 Go to administration menu and click on master
Step2 Click on account and click on modify then search freight expenses and open master
Step3 modify account group as indirect expense and save

I made a payment to a supplier but didn't include tax. How do I record this correctly in BUSY?

If you have posted payment entry with incorrect amount, then you need to modify the payment invoice by follow these steps:
Step 1: Go to transaction section then click on payment voucher type.
Step 2: Click on modify tab and access the required invoice in modify mode.
Step 3: Update the payment amount with tax amount and save the voucher.

How do I enter the name of the party correctly in BUSY? It is showing invalid party name.

To enter the name of the party correctly in BUSY you need to follow the steps 
1 Go to administration menu and click on master
2 click on account and click to add
3 then fill the party name and select proper party group and fill other details like address
type of dealer state GSTIN and save

I need to put an invoice on hold in BUSY. What steps should I follow to do this?

To put hold an voucher in BUSY you need to follow the steps 
Step1 Go to transaction menu and select the particular voucher and click add
Step2 Fill the voucher with necessary details and click on hold option
Step3 then enter the voucher identity on the enter identity for holding option and press
ok

The bank transfer payment option is not working in BUSY. How can I resolve this?

In BUSY, There is no direct bank transfer payment option is available. You need to manually pass the payment entry for the bank transfer.
Pls follow the below steps:
Step 1: Click on Transactions
Step 2: Then Payment
Step 3: Then Add
Mention the bank transfer entry by entering the DEBIT and CREDIT account and save it.

How can I make an entry for an item in purchase and in Stock Journal?

If you have purchased the item then you need to pass the purchase voucher. You can add it under transaction menu.
Pls follow the below steps through Purchase or Stock Journal voucher.
Step 1: Click on Transactions
Step 2: Then Purchase or Stock Journal
Step 3: Then Add
Step 4: Then mention the item name and his required details and save it.
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