Frequently Asked Questions

You may be unable to record a new journal entry because the date you mentioned is out of range of current financial year . You must mention correct date format and date should be of the financail year you are posting entry .

To rectify the issue of BUSY invoices getting 
stuck and not generating fully you have to follow the steps 
1 take backup and reindex database from outside 
2 restart BUSY 
3 If still the issue persists then contact BUSY customer support number
or mail

Find out the steps to check if getting any error while recording payment voucher in BUSY 
Step 1 : First check the debit and credit account amount are equal or not
Step 2 : Check if your cash or bank account is going negative

To resolve the RTE-3343 while opening the company then check the below steps.
Step 1: Take the backup of your data.
Step 2: Click on Company Menu
Step 3: Then Reindex database and reopen the company.
Step 4: If still issue presists, then email us at support@busy.in

Its depend on you as if you are maintaining an sales order then you have to first create the sales order and then sales challan voucher. If the sales order is not necesaary then can create challan and sales order should be no,

You can add the payment voucher from the transactions menu.
Pls follow the below steps.
Step 1: Click on Transactions and Then payment 
Step 2: Select the Add, Here pass the entry as DEBIT the party account and CREDIT the cash account then save it.

Yes, small rounding differences between months in BUSY are normal. You may want to maintain a ledger exclusively to round off the invoice value when you record an invoice. For this, you can create an Invoice Rounding ledger under Indirect expenses in BUSY.

To record loan payment entry with interest you can pass Journal / Payment voucher from Transaction menu. You can debit your Loan and Intereset account and credit your payment mode. For more clarification about the entry you can contact to your tax consultant.

To add old receipts and payment voucher, you need to follow these steps :
Step 1 : Go to transactions then select payment and receipt
Step 2 : Click on add define old voucher date and mention all voucher details and click on save button.

For Advance payment or Suspense entry, We can pass it through Payment and Journal Voucher.
Pls Follow the Below Steps for Payment :
Step 1: Transactions
Step 2: Payment 
Step 3: Add 
Pls Follow the Below Steps for Journal :
Step 1: Transactions
Step 2: Journal
Step 3: Add