Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

I need to do reverse accounting entry for a transaction. How can I do this in the software?

To post reverse accounting entry for any transaction, you can post journal voucher by following steps: 
Step 1: Go to transaction section then click on journal voucher
Step 2: Choose the add option then post the accounting entry and save the invoice.

What is the ideal process for recording a bill payments for purchased services in the accounting system?

If you want to do the payment entry for your purchase you need to follow these steps:
Step 1: Go to transactions menu
Step 2: Then select a payment voucher
Step 3: Then click on add button
Step 4: Afterwards do the payment entry and save the voucher

I need help understanding how to make a contra entry for credit card processing fees in BUSY.

If you want to do contra entry in BUSY software please follow given below steps:
Step 1: Go to transactions menu
Step 2: Then click on contra voucher
Step 3: Then click on add button to create contra voucher
Step 4: Afterwards enter the voucher and save it

I need to delete the general voucher first before deleting the salary voucher. Why is that?

You need to delete the general voucher first before deleting the salary voucher because the salary voucher is posted from the general voucher, so you have to delete the general voucher first before deleting the salary voucher because they are linked to each other.

How can I make a contra entry for a cash deposit in my bank account?

To deposit the cash in the bank account, you need to pass the contra voucher.
Pls follow the below steps.
Step 1: Click on Transactions
Step 2: Then Contra
Step 3: Then Add
Step 4: Then Pass the entry as DEBIT the bank account and CREDIT the cash account.

Why is the particular item not showing up in the drop-down menu during voucher entry?

If the particular item is not showing in the dropdown menu then check the below steps.
Step 1: Ensure that the Item should not be deactivated.
Step 2: If you are using the party wise item filter then item will display accordingly in the voucher entry.

How do I record a payment I have received from a customer in BUSY

If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

Credit note against sales invoice in BUSY. "Not applicable" for GST. How to apply?

To create credit note against sales invoice as gst not applicable you can follow the steps. 
Step 1. Go to Credit note voucher to add
Step 2. In gst nature select not applicable.
Step 3. Now you can enter the voucher.

I want to claim refund of excess GST paid, what is the procedure?

If You want to claim refund of excess GST paid: 
1.In BUSY You Can Do the entry in Journal.
2.Take GST Natute GST Tax Adjustment.
3.For Entry Contact with Your CA or Accountant.
4.You Can Also Contact With GST Portal.

What entry should I post for depositing the cash in the bank account?

To deposit the cash in the bank account, you need to pass the contra voucher.
Pls follow the below steps.
Step 1: Click on Transactions
Step 2: Then Contra
Step 3: Then Add
Step 4: Then Pass the entry as DEBIT the bank account and CREDIT the cash account.