Frequently Asked Questions

PDC amount getting added automatically in bank statement entry in BUSY when entry not regularized it yet because of maybe while enter transaction you not selected PDC type or while open bank statment you selected include PDC entry option as YES

If you want training or help videos regarding billing and invoice process then you can go to help menu in company. 
 In help menu you can go through training or help videos 
 Or you can go through user's manual

There is no problem in posting payment voucher in BUSY . To post payment , follow below steps:
Step 1: Go to transaction then payment and select add
Step 2: Enter the relevant header details.
Step 3: Now selects accounts and save entry

To enter a payment received online in BUSY, you need to follow these steps :
Step 1 : Go to transactions now select receipt voucher
Step 2 : Click on add and enter the details of the payment received andclick on save button.

If you are getting wrong debit or credit balances while adjusting bill references then you need to check that voucher where the references were created and correct it if needed. You can also check the opening references in the account master.

If the invoice payment are not getting updated in real time then it could be 
possible that the payment voucher you generate is not properly made or their 
is a glitch in BUSY 
to rectify the error update BUSY latest release

To add journal account entry please follow below steps:
Step 1: Go to transaction menu and then select Journal type 
Step 2: and then select add option and start to add entry details like date ,voucher number, debit and credit account details.

When you pass a registered expense entry through journal voucher and debit your expense account after that you need to debit the tax account and the amount will auto pick based on the tax rate mentioned in the expense account master.

For Multiple Invoice we can adjust the payment in Single Voucher or in Seperate Voucher as per your need. During Payment and Receipt Voucher, When we select the party then Bill By Bill window get open for adjustment against the invoice.

BUSY allows you to enter payment and receipt vouchers for the prepayments and advances and create bill references for them. When you generate an invoice for the same customer or supplier, you can adjust the invoice amount with the bill reference.