Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I configure alternate quantity or package quantity on product sales?

To show the impact of alternate quantity or package quantity on product sales in BUSY Accounting software, you can enable the Alternate Unit & Packaging Unit feature in the Inventory Configuration settings and specify the alternate unit and packaging unit with their conversion in the Item Master. This will allow you to maintain multiple units for the same item and generate sales reports accordingly.T

How to create a separate GST account for export entries in BUSY?

To create a separate GST account for export entries in BUSY, follow these steps:
Step 1: Go to administration section then click on master.
Step 2: Choose account tab then click on add option.
Step 3: Now, Mention the name for gst account for export entries then select duties and taxes in account group and update tax type.
Step 4: After update all details then save the master.

How can the user ensure that the voucher has been saved correctly?

To ensure that the voucher has been saved correctly in BUSY, you can check the particular invoice in modify mode by follow these step:
Step 1: Go to transaction section then click on required voucher type.
Step 2: Choose the modify option and mention the voucher series, voucher date and voucher number.
Step 3: Click on ok tab and can re check the invoice in modify mode.

How to apply discount before or after GST in an invoice?

If you want to apply discount before GST then you need to first enter the discount bill sundry then apply tax. And if you want to apply discount after GST then you need to enter the discount bill sundry after the tax bill sundries. 
Furthermore if you are applying itemwise or tax inclusive tax then you need to apply discount itemwise for before GST.

How to remove incorrect IGST application from local transaction invoices?

To remove invalid IGST from local invoice follow the below steps:
Step 1: Go to transaction then select the voucher type
Step 2: Select modify and mention voucher number and open voucher
Step 3: In Tax type choose Local tax in place of central
Step 4: Then apply tax for selecting correct bill sundry for cgst and sgst and save voucher

How do I correct invoice series errors in BUSY?

There can be various reasons :
Selected Wrong Series : If Selected the wrong series than can correct it. Open the required voucher in modify mode and select it correct series only in standard voucher but in POS.
Other Series not showing Dropdown : We have to check the Voucher series Group tagging with User.Open the user and check if voucher series group has been tagged.

How can I create a purchase voucher in BUSY?

To create the purchase voucher in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on purchase voucher.
Step 2: Choose add tab then specify the voucher series, number,date, party name, purchase type and material center in header part of invoice.
Step 3: Now, After select item details and mention quantity along with price then apply tax and save the voucher.

How do I record sale in BUSY

If you want to record Sales Invoices in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Sales Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Party name, Item, Amount, etc. in the voucher and save the transaction.

How to configure sales return/refund process?

If you want to record Sales Return in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Sales Return ( Cr. Note) and click on Add.
Step 3. Enter all the required details such as Date, Voucher No., Original Voucher No. , amount, etc and save the voucher.

How do I record purchases/sales entries?

You can add Purchase/sales entries in BUSY under below steps:
Step 1: Opne company.
Step 2: Go in transaction section.
Step 3: Select relevant voucher type .
Step 4: Click on add .
Step 5: Mention detials like, series/Date/Vch No/Transaction type/Sale or Purchase type.
Step 6: Select party and material center.
Step 7: Select item/Qty/Price/amount.
Step 8: Appply tax.
Step 9: Save the voucher.
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