Frequently Asked Questions

Basically BUSY defualt path/folder for save invoice in PDF is BUSYwin folder. For PDF export of sales invoice in BUSY please follow below mention steps:-
 Step 1:- Transaction Tab
 Step 2:- Sales
 Step 3:- Modify, enter invoice no. 
 After open invoice on the top of invoice click on export or press ""Alt+E"" key select forlmat PDF define folder for export file save

To generate invoices for multiple firms using BUSY, you can configure separate accounts for each firm. This can be done by creating separate company profiles within the software and entering the relevant details for each firm, such as company name, address, GST number, etc. Once the accounts are set up, you can easily switch between firms and generate invoices specific to each firm.

Please follow the below process:
Step 1:  You need to cross check the financial year of the company. Because you can proceed with the date which is not related to the current financial year of the company.
Step 2: check the number lock option in your keyborad.
Step 3: If you are using POS configuration for purchase vouchers then the voucher date should be variable.

To save the bill and upload it in BUSY, please follow below steps :
Step 1: Click onTransaction
Step 2: Sales
Step3:  Add
Step 4: fill voucher header details like , date , vooucher no, MC Name , Sale type.
Step 5 : Click on the Item entry select Item from the list . 
Step 6: Enter tax detils in bill sundry 
Step 7: Save the voucher

We can generate the credit note for sales return in BUSY. Pls follow the below steps :
 Step 1: Click on Transactions
 Step 2: Then Credit note without item Option
 Step 3: Then Add 
 Step 4: In the voucher, Select the GST nature of Credit note issued against sales. Then CREDIT the party master and DEBIT the sales and tax account.

To indicate the place of supply for international exports on the invoice in BUSY:
Clearly state the place of supply as the foreign country where the goods or services are being delivered.
In BUSY, the place of supply is automatically displayed as the country name for export invoices.
By following these steps, you accurately represent the international nature of the transaction and comply with the requirements.

To change or remove the pin code in transport window during voucher entry, follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: A transport window will appear before saving the invoice, change or remove the pin codeand save the invoice.

To correct invoices of a customer in BUSY, you can follow these steps:
 Step 1: Open that customer's ledger by press ALT+L.
 Step 2: Look for the invoice that needs to be correct.
 Step 3: After found it, enter on that to open it and correct the mistakes and save changes.
 Step 4: If found duplicate then can delete it by press F8.

To see all the purchase vouchers in the GST report, you need to consolidate them. This means that if you have entered multiple vouchers for the same purchase, you need to combine them to see the complete picture. Additionally, make sure that the voucher numbers match between your records and the GST portal, and that you have entered the correct purchase bill number.

Please provide the additional details about the issues or error message which is showing while opening the report. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by regenerating report.