Frequently Asked Questions

To see all the purchase vouchers in the GST report, you need to consolidate them. This means that if you have entered multiple vouchers for the same purchase, you need to combine them to see the complete picture. Additionally, make sure that the voucher numbers match between your records and the GST portal, and that you have entered the correct purchase bill number.

Please provide the additional details about the issues or error message which is showing while opening the report. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by regenerating report.

To troubleshoot the issue of the bill is not showing up after voucher generation in BUSY you can try the following steps:
Step 1: You have to go to the transaction tab 
Step 2: Then click on voucher like-sales,purchase,payment etc press enter once 
Step 3: Then click on modify or list and you can see the bills you have already saved in your company

If you want to create the sales invoice without the sale type in the voucher then you can disable the GST VAT feature from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST VAT option and untick it.
Additionally, if you dont want to untick then can use the exempt sale type in the voucher.

To correct an invoice when wrong material centre was selected then follow the given steps:
 Step 1: Go to transaction menu 
 Step 2: Click on voucher option 
 Step 3: Then click on list option 
 Step 4: Then open voucher in modify mode and select correct Material centre 
 Step 5: Then click on save button to save the voucher

To add sale voucher in BUSY, you need to add items as it is mandatory. To know how to add items follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item option and click on add.
Step 3: Enter the required details such as name, group, unit, etc then save. After that you can add sale voucher with items.

Here are the steps for change or modify party name in voucher :
 Step 1: Go to Transaction Menu 
 Step 2: Click on Voucher 
 Step 3: Then click on List option and open the voucher
 Step 4: Go to the party name field and change the party name 
 Step 5: Then save the changes by click on save button

Yes, it is recommended to take a backup of the company before cancelling the bill in BUSY.
For cancelling the bill please follow below steps:
Step 1: Open company then go to transaction menu
Step 2: Select Voucher type and open voucher through modify and list menu
Step 3: Click on cancel which was given on top of right side
Step 4: Mention cancellation narration and press enter.

We can create the debit note for purchase return in BUSY. Pls follow the below steps :
 Step 1: Click on Transactions
 Step 2: Then Debit note without item Option
 Step 3: Then Add 
 Step 4: In the voucher, Select the GST nature of Credit note received against purchase. Then DEBIT the party master and CREDIT the purchase and tax account.

To post inter-state GST transactions in BUSY, follow the below steps:
Step 1: Go to the Transactions menu and choose the required voucher type, such as sale, purchase, etc.
Step 2: Click on Add and create the invoice with Central sales type or purchase type, ensuring the party belongs to another state.
Step 3: Once your invoice is saved, your inter-state GST transaction will be ready.