Frequently Asked
Questions

Q: How can I create a purchase voucher in BUSY?

To create the purchase voucher in BUSY, you can follow the below steps: Step 1: Go to transaction section then click on purchase voucher. Step 2: Choose add tab then specify the voucher series, number,date, party name, purchase type and material center in header part of invoice. Step 3: Now, After select item details and mention quantity along with price then apply tax and save the voucher.

Q: How do I record sale in BUSY

If you want to record Sales Invoices in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu. Step 2: Choose the Sales Voucher and click on Add. Step 3: Fill in the necessary details such as Date, Voucher no., Party name, Item, Amount, etc. in the voucher and save the transaction.

Q: How to configure sales return/refund process?

If you want to record Sales Return in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu. Step 2: Select Sales Return ( Cr. Note) and click on Add. Step 3. Enter all the required details such as Date, Voucher No., Original Voucher No. , amount, etc and save the voucher.

Q: How do I record purchases/sales entries?

You can add Purchase/sales entries in BUSY under below steps: Step 1: Opne company. Step 2: Go in transaction section. Step 3: Select relevant voucher type . Step 4: Click on add . Step 5: Mention detials like, series/Date/Vch No/Transaction type/Sale or Purchase type. Step 6: Select party and material center. Step 7: Select item/Qty/Price/amount. Step 8: Appply tax. Step 9: Save the voucher.

Q: My transaction data isn't updating properly in BUSY. What might be the reason?

There could be several reasons why the transactions data not updating properly in BUSY. Some of the reason are: 1. You have incomplete vouchers in your database, which means that some vouchers are not posted properly. 2. You have junk characters in your database, which corrupted data that can affect the accuracy of data updation. There might be other reasons depending upon the situation.

Q: How do I enter a purchase order received from a party in BUSY?

First we have to enable the Purchase order feature then can pass the sales order voucher. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Enable the Order Processing Option then On Configuration can restrict as per your need. Step 5: Transaction Step 6: Purchase Order Step 7: Add Note : Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

Q: How is IGST bill generated differently from a regular GST bill in BUSY?

In BUSY, an IGST (Integrated Goods and Services Tax) bill is generated for interstate sales, where goods are shipped directly from one state to another. It includes the IGST tax component. On the other hand, a regular GST bill is generated for intrastate sales within the same state and includes CGST (Central Goods and Services Tax) and SGST (State Goods and Services Tax) components.

Q: How do I add a new sales invoice for a customer in BUSY

If you want to generate Sales Invoices in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu. Step 2: Choose the Sales Voucher and click on Add. Step 3: Fill in the necessary details such as Date, Voucher no., Customer Name, Item, Amount, etc. in the voucher and save the transaction.

Q: Why am I unable to see the option to fill in transport details?

The option to fill in transport details may be disabled for that, you need to follow these steps : Step 1 : Go to administration then configuration click on voucher series configuration. Step 2 : Select voucher type and voucher series go to voucher configuration and enable transport details and click on save button. Step 3 : Now go to transactions and add transport details in window.

Q: How can I retrieve a previous bill or invoice that I have created?

To review a previous bill or invoice in BUSY need to modify particular Invoice , please follow below steps: Step 1: Click on Transaction menu Step 2: and then select Purchase/Sale Step 3: and select option Modify Step 4 : in the voucher entry window,Change the detail as needed. Step 5: now Enter tax detils in bill sundry Step 6: and Save the voucher

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I create a purchase voucher in BUSY?

To create the purchase voucher in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on purchase voucher.
Step 2: Choose add tab then specify the voucher series, number,date, party name, purchase type and material center in header part of invoice.
Step 3: Now, After select item details and mention quantity along with price then apply tax and save the voucher.

How do I record sale in BUSY

If you want to record Sales Invoices in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Sales Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Party name, Item, Amount, etc. in the voucher and save the transaction.

How to configure sales return/refund process?

If you want to record Sales Return in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Sales Return ( Cr. Note) and click on Add.
Step 3. Enter all the required details such as Date, Voucher No., Original Voucher No. , amount, etc and save the voucher.

How do I record purchases/sales entries?

You can add Purchase/sales entries in BUSY under below steps:
 Step 1: Opne company.
 Step 2: Go in transaction section.
 Step 3: Select relevant voucher type .
 Step 4: Click on add .
 Step 5: Mention detials like, series/Date/Vch No/Transaction type/Sale or Purchase type.
 Step 6: Select party and material center.
 Step 7: Select item/Qty/Price/amount.
 Step 8: Appply tax.
 Step 9: Save the voucher.

My transaction data isn't updating properly in BUSY. What might be the reason?

There could be several reasons why the transactions data not updating properly in BUSY. Some of the reason are:
 1. You have incomplete vouchers in your database, which means that some vouchers are not posted properly.
 2. You have junk characters in your database, which corrupted data that can affect the accuracy of data updation.
 There might be other reasons depending upon the situation.

How do I enter a purchase order received from a party in BUSY?

First we have to enable the Purchase order feature then can pass the sales order voucher.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enable the Order Processing Option then On Configuration can restrict as per your need.
Step 5: Transaction
Step 6: Purchase Order 
Step 7: Add
Note : Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

How is IGST bill generated differently from a regular GST bill in BUSY?

In BUSY, an IGST (Integrated Goods and Services Tax) bill is generated for interstate sales, where goods are shipped directly from one state to another. It includes the IGST tax component. On the other hand, a regular GST bill is generated for intrastate sales within the same state and includes CGST (Central Goods and Services Tax) and SGST (State Goods and Services Tax) components.

How do I add a new sales invoice for a customer in BUSY

If you want to generate Sales Invoices in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Sales Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Customer Name, Item, Amount, etc. in the voucher and save the transaction.

Why am I unable to see the option to fill in transport details?

The option to fill in transport details may be disabled for that, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher configuration and enable transport details and click on save button.
Step 3 : Now go to transactions and add transport details in window.

How can I retrieve a previous bill or invoice that I have created?

To review a previous bill or invoice in BUSY need to modify particular Invoice , please follow below steps: 
Step 1: Click on Transaction menu 
Step 2: and then select Purchase/Sale
Step 3:  and select option Modify 
Step 4 : in the voucher entry window,Change the detail as needed. 
Step 5: now Enter tax detils in bill sundry 
Step 6: and Save the voucher

Frequently AskedQuestions