Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why am I unable to select IGST tax type for some purchase vouchers? How can I activate IGST on all purchase vouchers?

If you are not able to select the IGST tax in the purchase then check the below steps.
Step 1: Ensure that you have selected the correct purc type as per the party state.
Step 2: You have to apply the IGST in the purchase voucher if the party is from different state.Make sure you have mention the correct state in the party master.

If I do not want to take credit for a bill, how should I deal with it in BUSY Accounting Software?

To not claim ITC follow the steps below:
Step 1: Go to transaction then select GST miscellaneous utilities
Step 2: Select monthly ITC tagging
Step 3: Now select party wise or date wise
Step 4: Open the report with start and end month
Step 5: Now select the voucher and press F4
Step 6: Mention itc status as not to be claimed and mention return period

I want the software to capture and report payment mode-wise breakup. How can I configure it to do so?

If you are unable to see the report of separate payment modes that you entered individually while saving the 
sale voucher then follow these steps
Step 1. Go to Display menu
Step 2. Then click on Account Summary
Step 3. Now click on Settlement Details opiton
Step 4. Then select all settlement modes and you will get an seperate payment mode wise report.

How do I deliver goods to a different state and still claim input credit in my state in BUSY?

If you want to deliver goods to another state and claim input credit in your state in BUSY, you can use the purchase voucher with billing and shipping details. You can enter the address of the destination state in the shipping window. You can also request your seller to issue the invoice to your location but mention the delivery location in the shipping details.

If I have an ineligible ITC, what options should I select in the software to not claim it?

To not claim ITC follow the steps below:
Step 1: Go to transaction then select GST miscellaneous utilities
Step 2: Select monthly ITC tagging
Step 3: Now select party wise or date wise
Step 4: Open the report with start and end month
Step 5: Now select the voucher and press F4
Step 6: Mention itc status as not to be claimed and mention return period

How do I enter a sales return for a finished product that was previously assembled from multiple components?

To post the sales return for a finished product, you need to enter sales return voucher by following steps:
Step 1: Go to transaction section then click on sales return voucher type
Step 2: Select the add option then mention the details like voucher number, date, party name, item , qunatity and many moe.
Step 3: Mention the originial sales invoice details too and save the invoice.

Why can't I add transporter details for E-Invoice when I could do it for e-way bill?

If you want to add transporter details for E-Invoice, follow these steps, similar to those for entering e-way bill information: 
1.For Einvoice Transport Details is not Mandatory.
2.But If You Want To add You Can.
3.If you want to create new transporter ID In transport Window Click on Add New.
4.Then, add the transporter's name and transport ID, and save.

What is the difference between doing a purchase through a direct purchase or through general?

In BUSY Accounting software, the difference between doing a purchase through a direct purchase or through Journal entry ,please follow below steps:
Step 1: In BUSY , purchase entry is in the single entry mode and the Journal entry is in the double entry mode.
Step 2: For the stock calculation have to enter Purchase entry and for only accouning effect have to enter Journal voucher.

I'm having an issue with duplicate transporters being created. How can I delete the duplicates?

To remove or delete the old transporter in BUSY, follow the below steps:
Step 1: Go to transaction menu then select the required voucher.
Step 2: Next, open the transport window and select the required transport details in the transport grid. Press the F4 function key, window will appear where you can choose the transporter and press the F8 function key to delete the selected transporter.

How to remove old transporter ID like home logistics from E-Way bill screen in BUSY?

To remove or delete the old transporter in BUSY, follow the below steps:
Step 1: Go to transaction menu then select the required voucher.
Step 2: Next, open the transport window and select the required transport details in the transport grid. Press the F4 function key, window will appear where you can choose the transporter and press the F8 function key to delete the selected transporter.
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