Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I'm confused about how to record a specific transaction. Can you walk me through it?

To Record the transaction in BUSY Accouting software You need to follow Some steps:
Step 1: Go to Transaction and click on the type of voucher.
Step 2: After select voucher type click on 'Add' option and enter all the required details such as Voucher series,Date,Voucher no. etc
Step 3: After Enter all the details in Field Click on the 'Save' Option.

What steps should I follow to edit items on an existing voucher in BUSY?

Follow below steps to edit items on an existing voucher in BUSY:
Step 1: Open relevant voucher.
Step 2: Select item, in which you add something.
Step 3: Press ALT+M on item name.
Step 4: Then can edit and resave it.
Step 5: After edit have to re select the item.
Note : Make sure you have the latest backup before doing any changes.

How can the quantity,unit and price be skipped for the voucher in BUSY Software?

If you want to skip quantity,unit and price in voucher please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Click on voucher series configuration and select the voucher such as sales,purchase etc
Step 3: Select the series name and then click on voucher configuration
Step 4: Select quantity,unit and price option as Y to enable it and save the changes

My transaction data isn't updating properly in BUSY. What might be the reason?

There could be several reasons why the transactions data not updating properly in BUSY. Some of the reason are:
1. You have incomplete vouchers in your database, which means that some vouchers are not posted properly.
2. You have junk characters in your database, which corrupted data that can affect the accuracy of data updation.
There might be other reasons depending upon the situation.

How do I enter a purchase order received from a party in BUSY?

First we have to enable the Purchase order feature then can pass the sales order voucher.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enable the Order Processing Option then On Configuration can restrict as per your need.
Step 5: Transaction
Step 6: Purchase Order
Step 7: Add
Note : Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

How is IGST bill generated differently from a regular GST bill in BUSY?

In BUSY, an IGST (Integrated Goods and Services Tax) bill is generated for interstate sales, where goods are shipped directly from one state to another. It includes the IGST tax component. On the other hand, a regular GST bill is generated for intrastate sales within the same state and includes CGST (Central Goods and Services Tax) and SGST (State Goods and Services Tax) components.

How do I add a new sales invoice for a customer in BUSY

If you want to generate Sales Invoices in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Sales Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Customer Name, Item, Amount, etc. in the voucher and save the transaction.

Why am I unable to see the option to fill in transport details?

The option to fill in transport details may be disabled for that, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher configuration and enable transport details and click on save button.
Step 3 : Now go to transactions and add transport details in window.

How can I retrieve a previous bill or invoice that I have created?

To review a previous bill or invoice in BUSY need to modify particular Invoice , please follow below steps: 
Step 1: Click on Transaction menu
Step 2: and then select Purchase/Sale
Step 3: and select option Modify
Step 4 : in the voucher entry window,Change the detail as needed.
Step 5: now Enter tax detils in bill sundry
Step 6: and Save the voucher

How do I change the date on an existing invoice in BUSY?

To change date on an existing invoice in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher which date you want to change.
Step 3: After open the voucher change the date and resave again.
Note: Take backup of your data before making any changes.
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