Frequently Asked Questions

To change the period or date of voucher enter follow below steps:
 Step 1: Go to transaction menu and select the relevant voucher type.
 Step 2: Then click on modify option and in next window mention the voucher number to be modified.
 Step 3: Then in voucher modify window change the date and then click on save button.

If the credit note amount is not matching in BUSY after creation, you should check the original invoice number and ensure it is correctly linked to the credit note. Additionally, verify that the total credit note amount, including taxes, is entered accurately. If the issue persists, you may need to troubleshoot further or consult with customer support for assistance.

To create a debit note in return of supply outward then follow the below steps:
Step 1: Go to Transaction menu 
Step 2: Click on Sales return (Cr. note) voucher 
Step 3: Then click on Add button 
Step 4: Here you are create return voucher in the respect of supply outward and save the voucher by click on save button

In case you make any changes in voucher by modifying it,then it will overwrite exisitng data in voucher and latest changes are reflected in BUSY.Same in case you made changes related to place of supply,billing or shipping details and other item entries,then voucher will reflect latest changes so it recommended to take backup before making any changes in BUSY

To resolve the issue of double networking sharing after formatting the laptop in BUSY Accounting software, you need to contact your channel partner and check if you have data sharing. If you don't have data sharing, you won't be able to see the data. Your channel partner can visit you and explain why you need to change the network.

if invoice was made for a wrong party then you can modify it and to modify it you need to follow some steps:
Step 1: Go to the Transaction and then click on voucher type that you want to change .
Step 2: Now click on Modiy option and enter the voucher number of wrong bill.
Step 3: Now save the voucher.

To check list of sale bills made in a particular series, you need to follow these steps:
Step 1: Go to transactions menu then select sales voucher and click on list.
Step 2: Select screen option then choose the voucher series and enter the date range.
Step 3: Press ok to open the report and can view the list of sale bills.

If supply is B2B but invoice is showing as B2C, then you need to check these to fix it?
 Step 1: Check the party master you have selected in the voucher it should be registered and GST number should be there.
 Step 2: If the billing shipping using then check the GST Report Basis in the billing shipping window.

If you want to change the date in existing voucher, you can follow these steps:
Step 1: Open that voucher of which you want to change the date.
Step 2: Edit the date field in the voucher as per your requirement and resave that voucher.
Please note that you can only enter a date that falls within the current financial year period.

If you want to save the HSN codes in item master follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters option
Step 3: Then click on item 
Step 4: Then open the item master from modify or list button
Step 5: Then click on hsn code field and then specify the hsn code and save the master