Frequently Asked Questions

In BUSY, you can specify any reason like duplicate voucher entry, data entry mistake , order cancelled or other while cancelling a voucher.
To cancel a voucher in BUSY, access the required voucher in modify mode. Then, use the CTRL+X shortcut command to initiate the cancellation process. Provide a remark explaining the cancellation, and the voucher will be canceled accordingly.

Yes , you can generate theinvoice for future date , please  follow steps to create the sales : 
Step 1:  Go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Add 
Step 3: And select the Party Name and other neccessary details such as Date, Voucher no., Items, etc and save the transaction.

In BUSY, we can do E commerce transactions.We have to create the E Commerce Name Account Master and Tag it in the Sale Type Master and for integration can contact to channel partner.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Add ( Create E Commerce Account )
Step 4: Sale Type
Step 5: Enable Sales through E commerce Portal.

Follow below steps to adjust references in an existing sales invoice in BUSY: 
 Step 1: Open desired voucher. 
 Step 2: Specify the required details. 
 Step 3: Then while saving a reference window will appear. 
 Step 4: Select adjustment in method option and pick the created reference. 
 Step 5: Press Ok and proceed for saving.

To record a sales return or purchase return transaction, please find below mentioned points:
Step 1: Go to transaction menu.
Step 2: Click on sale/purchase return.
Step 3: Specify date, voucher number and material center.
Step 4: Enter the item, unit, pice of the item return to party.
Step 5: Specify the orginal vouche number in it againsr whom return is enter and save.

To modify the existing invoice in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on required voucher type and select modify tab.
Step 2: Mention then voucher series, date and number and access the required invoice in modify mode.
Step 3: Now, you can modify the required details as per need and save the invoice.

If your BUSY invoices show incorrect tax amounts, you should check the tax settings and configurations in your software. Make sure that the tax rates and percentages are entered correctly. You can also review the taxable amounts and ensure they are accurate. If the issue persists, it is recommended to reach out to BUSY customer support for further assistance.

To create a invoice without any error in BUSY follow below steps:
Step1: Make sure to mention correct date and voucher number in the invoice
Step2: Then ensure to mention correct party name whether it is registered or unregister
Step3: Now ensure to specify correct item name, unit, quantity and price
Step4: After that apply correct tax in the invoice and save it

If you want to change the date in existing voucher, you can follow these steps:
Step 1: Open that voucher of which you want to change the date.
Step 2: Edit the date field in the voucher as per your requirement and resave that voucher.
Please note that you can only enter a date that falls within the current financial year period.

If you want to save the HSN codes in item master follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters option
Step 3: Then click on item 
Step 4: Then open the item master from modify or list button
Step 5: Then click on hsn code field and then specify the hsn code and save the master