Frequently Asked Questions

In BUSY, we can do E commerce transactions.We have to create the E Commerce Name Account Master and Tag it in the Sale Type Master and for integration can contact to channel partner.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Add ( Create E Commerce Account )
Step 4: Sale Type
Step 5: Enable Sales through E commerce Portal.

Follow below steps to adjust references in an existing sales invoice in BUSY: 
 Step 1: Open desired voucher. 
 Step 2: Specify the required details. 
 Step 3: Then while saving a reference window will appear. 
 Step 4: Select adjustment in method option and pick the created reference. 
 Step 5: Press Ok and proceed for saving.

To record a sales return or purchase return transaction, please find below mentioned points:
Step 1: Go to transaction menu.
Step 2: Click on sale/purchase return.
Step 3: Specify date, voucher number and material center.
Step 4: Enter the item, unit, pice of the item return to party.
Step 5: Specify the orginal vouche number in it againsr whom return is enter and save.

To modify the existing invoice in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on required voucher type and select modify tab.
Step 2: Mention then voucher series, date and number and access the required invoice in modify mode.
Step 3: Now, you can modify the required details as per need and save the invoice.

If your BUSY invoices show incorrect tax amounts, you should check the tax settings and configurations in your software. Make sure that the tax rates and percentages are entered correctly. You can also review the taxable amounts and ensure they are accurate. If the issue persists, it is recommended to reach out to BUSY customer support for further assistance.

To create a invoice without any error in BUSY follow below steps:
Step1: Make sure to mention correct date and voucher number in the invoice
Step2: Then ensure to mention correct party name whether it is registered or unregister
Step3: Now ensure to specify correct item name, unit, quantity and price
Step4: After that apply correct tax in the invoice and save it

If your SEZ customer want to change item details after invoice geberation in BUSY follow the below mentioned steps: 
Step 1: Go to Transaction menu 
Step 2: Click on Sales
Step 3: Click on Modify
Step 4: Select series and thenb Voucher number which you want to modify 
Step 5: Open that Voucher and make the changes and Save the changes

To fix the issue of stock, tax, and purchase accounts being linked to the wrong items then mention the correct tax category and purchase account in the item master.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Modify
Select the required item then mention the correct tax category and purchase account.

If you are getting error related to purchase type and tax specify in item master then you should specify the purchase type as per the tax rate of item selected in voucher. Further, you can select Local multirate or central multirate purchase type in order to avoid the error.
Note: You can also select itemwise or tax inclusive purchase type.

To resolve the issue with the purchase voucher not showing ITC eligibility for transport bills in BUSY Accounting software, you need to select the correct ITC eligibility option while entering the voucher. Make sure to select the appropriate option under the Income Tax Credit Eligibility section, either Input Goods or Input Services, based on the nature of the purchase.