Frequently Asked Questions

To Print invoice that has already been generated from portal then you need to create invoice in BUSY with same details as party, item, Tax if needed then save the voucher 
 However,You can print the same invoice by click on print option then select sale invoice and specify format name and click on print button to print it

Sales Return, also known as a Credit Note, has two types in BUSY. One is for goods and the other is for amounts. To enter a credit note, follow these steps:
Step 1: Go to the Transaction Menu then click on Sales Return (Cr. Note) if goods are being returned.
Step 2: Enter Cr. Note (w/o) if only amounts create a difference.

You can find the sales and credit notes entries from the list of sales and credit note. You manually have to check which entries are incorrrect then open the voucher in modify mode and correct it.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then Sales
Step 3: Then List
Step 4: Select the incorrect voucher manually and correct it.

If you are selling products without entering GST number of supplier it may cause issue in audit report only if party is registered in GST portal and you made bill without gst number because in that case it will treated as B2C supply, If supplier dont have GST number in that case it will not create any issues while auditing

To modify or delete an invoice you can follow below steps:
Step 1: Go to transactions menu then click on any voucher you want to modify or delete like-sale and purchase
Step 2: Then open that invoice from modify or list option 
Step 3: Then press F8 key to delete that otherwise modify the invoice with correct details and save it

To resave all invoice in BUSY, you need to follow these steps:
Step 1: Go to Housekeeping menu and click on Regenerate Dual Vouchers.
Step 2: Enter the date range and can select All vouchers or Selected vouchers.
Step 3: Press Ok to start the process and wait till the process is completed.
Note: Take backup of your data before running this process.

To fix issues with transactions not reflecting correctly in your reports in BUSY, you can make sure some points :
1.You can ensure errors in the transaction entry and trouble shoot accordingly,  
2.Ensuring that the correct tegs accounts in sale and purchase type or in bill sundry and options there in, and 
3.Verifying all the details in voucher entry.

If you want to change the purchase value of an item, then you need to modify the purchase voucher by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select purchase voucher and click on modify then enter the voucher series and number.
Step 3: After opening it update the price for the items then save.

In BUSY, you can specify any reason like duplicate voucher entry, data entry mistake , order cancelled or other while cancelling a voucher.
To cancel a voucher in BUSY, access the required voucher in modify mode. Then, use the CTRL+X shortcut command to initiate the cancellation process. Provide a remark explaining the cancellation, and the voucher will be canceled accordingly.

Yes , you can generate theinvoice for future date , please  follow steps to create the sales : 
Step 1:  Go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Add 
Step 3: And select the Party Name and other neccessary details such as Date, Voucher no., Items, etc and save the transaction.