Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i return goods in the sale voucher?

To return goods in the sale voucher, you should follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select features and options and click on inventoy tab.
Step 3: Here tick on allow sales return in sales voucher then save.
Step 4: Now, when you add sale voucher you can return goods quantity with negative sign.

I want to add purchase return voucher in BUSY?

For adding purchase return voucher in BUSY, please follow below mentioned points:
Step 1: Go to transaction tab.
Step 2: Click on purchase return tab
Step 3: Enter voucher date, voucher number purchase type and ITC eligibility as input goods and services.
Step 4: Select the item, specify qty and price of it.
Step 5: Specify details of orginal purchase voucher and save.

What are the supported transaction/voucher types in BUSY?

In BUSY , you can post sales, purchase, sales return, purchase return ,Dr/Cr note without item, journal, receipt, payment, contra, delivery challan, production and more.
To post transaction in BUSY, follow the below steps:
Step 1: Go to Transaction section then click on Required voucher type.
Step 2: After select the required voucher type, click on Add option then create the voucher.

If I save a BUSY sales voucher without specifying the warehouse, will it still reduce the stock? I want to avoid negative stock balances.

In BUSY, you cannot save the sales voucher without specify the warehouse or material center. It is mandatory to update material center during entry.
To avoid the negative stock balance, you can either generate stock of particular item from stock journal voucher or enable for dont maintain stock balance from item master for not maintaing inventory for particular item.

I want to check a voucher to trace the source of a billing difference. What is the process to view vouchers in BUSY?

To trace the source of billing differences in BUSY, you can view voucher list. 
The process to view vouchers in BUSY, you can follow the below steps:
1. Go to transaction tab and select voucher type.
2. Click on list and then select screen.
3. Specify date range and open list of voucher report.

I need to change the date on a transaction in BUSY that has already posted. Is there a way to do this?

To change the date of already entered transactions please follow given below steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale and purchase etc
Step 3: Then open the invoice from modify or list button in which you want to change the date of invoice
Step 4: After changing the date of invoice save it

I have to enter transport details like PIN code manually even for my regular parties. Is there a way to avoid this?

If you do not want to mention transport details for local party , you can follow the below steps:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT feature
Step 3: Then mention no in transport details for local sale/purchase
Step 4: Save the configuration then for local transaction transport details window will not appear.

How do I select the series and date for a voucher before updating the item price during sales voucher entry?

To select the series and date for a voucher before updating the item price during sales entry, follow these steps:
Step 1: Go to transaction section then click on sales voucher
Step 2: Click on add then specify the voucher series and date
Step 3: Afterward, specify the sales type, party account, item details with price and save the voucher.

I cancelled a voucher but it is still showing up. How do I completely delete or remove a cancelled voucher?

If you have cancelled a voucher but it is still showing up, you can completely remove it by deleting it in BUSY using:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : Click on modify enter all details for the voucher you want to delete
Step 4 : Open voucher and delete voucher using F8 key.

What should I do if I want to keep records of both old and new stock in the inventory?

To keep records of both old and new stock in the inventory ,please follow below steps : 
Step 1: Go to Transaction menu .
Step 2: select Stock Journal Voucher type
Step 3: Click on Add option
Step 4: Add details and Item name in Items generated .
Step 5: Add quantity and Material center and save the voucher.
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