Frequently Asked Questions

To edit the sales voucher you need to open it and you can correct your details by following this steps :
Step 1: Go to transactions menu 
Step 2: Then click on sale invoice then open it in modify or from list option
Step 3: Then select that voucher and open then you can made correct changes and save t

To change a transaction in BUSY, you need to follow these steps:
 Step 1: Open your company then go to Transaction.
 Step 2: Select the voucher which you want to change such as Sales, Purchase, etc.
 Step 3: Click on Modify then open the voucher and make necessary changes.
 Note: Take backup of data before making any changes.

You made an entry in BUSY, but your accountant can't see it, you need to check the below reasons:
1. You should check if the entry was saved properly and if it was entered in the correct account. 
2. If everything seems fine, consult with your accountant to see if they have the necessary permissions to view the entry.

To change the sales type from central 18% to local 18% in sales invoice, follow the below steps:
Step 1: Go to transaction section then click sales invoice and select the modify tab.
Step 2: Now, mention the voucher series, date and number then open the invoice in modify mode.
Step 3: Next, change the sales type and save the voucher.

To view or edit transporter gstin number already entered incorrectly in BUSY
follow this steps:
Step 1: Go to administration menu then click on miscellaneous data entry option and then click on input transporter gstin/id button then you can view or edit the transporter gstin number in BUSY 
and you can also update transporter gstin from transporter window in voucher

BUSY does not allow to modify the sales details and taxes in generated invoices due to these reasons:
 1. You do not have approriate rights to do the same. The administrator restrict the rights.
 2. If you are using approval feature and voucher is approved so you can not modify it if you do not have approval rights.

If the total amount not showing correctly in the bills please check if is there any bill sundry you are using that set "Non-impactable" as "Y" Through this option the bill sundry you applied on bill sundry option does not affect the bill amount. further please provide more information on it so that we can guide you better.

To generate a GST invoice in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select sales voucher and click on Add.
Step 3: Enter all the necessary details such as date, Vch no.,Sale Type, Party Name, Item, etc and save.
Further, BUSY does not have such option to genrate a T Noise.

To increase the invoice amounts to include decimal values in the voucher entry follow the below steps:
Step1: 
Check the configurations : Go to Configuration Administration -> Configuration - > Features/ Options -> Regional Settings .
Step2: 
Set value : Set the value of decimals in the Currency Decimal Places . Same as below as shown in the image. 

To change the date of an old bill to the current date, you need to follow these steps :
Step 1 : If current date belong to same financial year of old bill date, then go to transactions select voucher type
Step 2 : Click on modify mode and open voucher now modify voucher date and click on save button.